National Bank Senior Manager Remedial & Recoveries Jobs in Kenya

National Bank Senior Manager Remedial & Recoveries Jobs in Kenya


Position Scope

  • Reporting to the Head, Remedial & Recoveries the role holder is responsible for the formulation and implementation of recovery strategies on non-performing MMSE loan book in line with the bank’s policy framework.

    Key Responsibilities

  • Provide visible leadership to the Micro & SME recovery team

  • To reduce and maintain the bank’s Micro & SME non-performing loan book within the acceptable ratios in line with the bank’s risk appetite framework.

  • To continuously monitor the key recovery outcomes and adopt creative recovery strategies in line with the business needs.

  • To proactively provide feedback to the business on products which need to be reviewed in order to mitigate high default risk.

  • To coordinate interaction with all support teams to ensure our core objectives are achieved in an effective and efficient manner.

  • To undertake and follow-up clients for timely remediation of allocated portfolio by taking appropriate recovery actions in line with policy guidelines.

  • To effectively communicate and negotiate with customers on their past due facilities while ensuring that subsequent actions on the facilities, if required, are not unduly delayed.

  • Identification and escalation of recovery exceptions on own portfolio to reporting line that require approval or consideration of alternative recovery actions.

  • Ensure adherence to all credit recovery processes in the course of working out/managing the assigned portfolio.

  • Raising red flags on performance trends and forecasts of certain facilities, or industry sector and initiating pro-active strategies and recommendations of credit policy changes.

  • To optimize recovery costs.

    Qualifications, Experience, Skills & Personal Attributes

  • Bachelor’s degree in Finance, Accounting, Business, Statistics, Mathematics, Economics, Computer Science or related fields from a
    recognized institution.

  • Certified Public Accountant ( CPA- K) or its equivalent

  • 7 years’ experience in Banking 5 of which should be handling Micro & SME recoveries at management level in a financial institution.

  • Risk Management

  • Strong knowledge of business entity legal structures and risk rating

  • Good understanding of financial statements and ratios, credit reports, personal financial statements

  • Excellent report writing and presentation skills

  • Knowledge of national bank lending policy and CBK prudential guidelines

  • Decision making –ability to make operational and routine decisions in a timely and effective manner and to be accountable for decision making within departmental and role allocation -Ability to mentor and coach staff to goal definition and achievement

  • Performance Management and team building
    Professionalism – maintains a professional approach based on ethics and NBK values

  • Integrity and honesty and ethics- ensures ethical practices and integrity and ensures NBK is not put at reputational risk

  • Excellent interpersonal, communication and negotiation Skills

  • Resilience – is able to withstand strategic and operational challenges and maintain momentum.

  • Emotional Intelligence-manages emotions in a mature and composed manner as expected.

    How to Apply

    For more information and job application details, see; National Bank Senior Manager Remedial & Recoveries Jobs in Kenya

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