National Bank Senior ICT Change Manager Jobs in Kenya
National Bank Senior ICT Change Manager Jobs in Kenya
Position Scope: The overall responsibility of the role holder will be to provide direction and ensure that standardised methodologies and procedures are used for efficient management of change.
He /She will in addition develop and adopt best practice change management frameworks and guidelines for the unit.
To be responsible for best practise in change management and ensuring that appropriate governance and controls are in place by managing and periodically reviewing change management policies and providing guidance
Responsible for coordinating and conducting the Change advisory board (CAB) engagement sessions to deliberate on changes in progress
To provide guidance, facilitate approval or rejection of changes in the ICT environment
Responsible for preparation of forecasts and evaluation of the actual impact of changes
Act as the ICT liaison for respective project teams and functional managers involved in various ICT related projects and changes
To ensure evaluate and ensure readiness for change and be responsible for implementing or rejecting a change assignments
Provide support and management of necessary communication activities related to the changes within department and stakeholders
Develop, set and enforce quality assurance standards in all system change development initiatives.
Research on latest technologies and best practice to support continuous improvements in systems’ and applications’ quality and efficiency
Assessment of risks within the areas of responsibility and ensure that risks are mitigated and that changes deployed are in line with risk management policies of the bank;
Responsible for constructing and issuing weekly and monthly change management Key Performance Indicators (KPI) reports.
To support in developing, review and maintaining of ICT quality management policies and processes that drive improvements in performance and customer satisfaction;
To provide support and maintain quality assurance activities that align to intangible benefits for purposes of effective change management within ICT Division.
To deliver effective testing outcomes against the pressures of time, cost and quality
To manage the administration of testing scripts (including unit, integration, capacity, system, user acceptance and release) to maintain compatibility with existing applications, hardware and devices.
To manage the testing, identification and diagnosis of functionality errors and faults in systems, and programming code within established testing protocols, guidelines and quality standards to ensure systems perform to specification
Provide team leadership and capacity building of the team assigned within Change Management.
To determine and
maintain standard operational procedures for the change management unit.
To ensure to carry out risk assessments for the unit and provide support for audit and risk assurance activities
To keep up with new technologies and proactively drive innovation with new ideas available.
To ensure adhere to change management policy and ensure that it is strictly adhered to within the unit.
Ensure adherence of the Bank policies, procedures, guidelines and regulations.
Skills & Experience:
Bachelor’s degree in Information Technology or related field from an accredited university.
Professional Banking qualifications
Five (5) years’ progressive experience in IT field within the financial Sector with three (3) years in a change environment at a management level
Advanced level of knowledge and experience in change management;
Excellent leadership & team management skills
Ability to meet tight deadlines and remain calm under pressure;
Excellent analytical & problem solving skills
Good communication (oral, written and presentation) & interpersonal skills
Sound knowledge of Bank operations, policies & procedures
Knowledge on trends in the banking and IT Industry
Customer focused and ability to relate to business objectives
Appreciation of Information Security standards and practice
Ability to work with minimal supervision
Honesty, Courage and Integrity skills
Proven research ability
Excellent verbal and written communication skills
Motivated and results oriented
Sound Decision Making skills
Experience of working with MO365, SQL,windows 10
Experience and exposure on Database queries
Experience and exposure of File formats
Experience of Interfaces and file management
Experience and demonstrated knowledge of DR and BCP Planning
Understanding of logging techniques
Understanding of Core Banking system administration
How to Apply:
Send your CV and application letter showing how you meet the role requirement stated above to:
Recruitment@nationalbank.co.ke by Friday, 10th September 2021.
Please note that applications received after the deadline will not be considered.
Only shortlisted candidates will be contacted for the next stage/s of the process.
Find jobs in Kenya. Jobs - Kenya jobs. Search our career portal & find the latest Kenyan job positions, career opportunities & jobs in Kenya.
Jobs in Kenya - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Kenya.
Find your dream job from 1000s of vacancies in Kenya posted and updated daily - click here!
Click here to post comments
Join in and write your own page! It's easy to do. How? Simply click here to return to African Jobs.