Nairobi Front Office Assistant – Cashier Jobs



Roles and Responsibilities

  • Receive, confirm, and register patients (corporate, individuals, Insurance schemes) in the system accurately.

  • Bill patients for the medical services to be provided by the hospital using different payment modes including physical cash, credit cards, Mpesa, and cheques.

  • Scan patients’ documents to the relevant insurance providers and make follow‑up calls to facilitate approval of payments for medical bills.

  • Advise patients on the approval status of their medical bills in order for the patients to access the service in the hospital.

  • Assist patients with directions on the location of the medical services within the hospital.

  • Book appointments for patients for subsequent visits to the hospital and inform the patients accordingly.

  • Bank cash and cheques collected on a daily basis and submit the receipts to the senior cashier.

  • Prepare and submit daily payments summary reports to the senior cashier in a timely manner.

  • Receive and submit all medical invoices to the assistant accountant for dispatch.

  • Any other responsibility assigned to the job holder by the supervisor from time to time.

    Education and Experience

  • Diploma in Business Administration, Economics, Finance, or other business‑related fields from a recognized institution.

  • Partial accounting
    qualification i.e. CPA Part II or ACCA 2.

  • Computer literate.

  • Minimum of 2 years’ relevant experience.

    Core Competencies

  • Excellent understanding of International Financial Reporting Standards (IFRS).

  • Excellent grasp of Financial and Management Accounting, Taxation, and relevant legislation.

  • Knowledge of accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

  • Knowledge of regulatory requirements and regulations related to the healthcare sector.

  • Working knowledge of financial information management systems.

  • Communication skills.

  • Supervisory skills.

  • Analytical skills.

  • Integrity.

  • Ability to work under minimal supervision.

  • Problem‑solving skills.

  • Ability to work under pressure.

  • Accountability.

    How to Apply

    For more information and job application details, see; Nairobi Front Office Assistant – Cashier Jobs

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