MTN Senior Manager - Commercial Business Integration Jobs in South Africa

MTN Senior Manager - Commercial Business Integration Jobs in South Africa

Mission/ Core purpose of the Job

  • The Senior Manager Commercial Business Integration will be accountable to support the GM Commercial Business Integration for the end-to-end scoping, delivery, integration of OpCo businesses, performance management and embedment of a portfolio of cross-functional strategic programs aligned to MTN Wholesale strategy

  • The role will lead a combination of virtual teams, 3rd party contractors/partners and subject matter experts from the business in project teams depending on program requirements.

  • The SM Commercial Business Integration will also be accountable for building with the GM the MTN Global Connect commercial transformation and execution capacity through design and implementation of best practice process, systems and people, management techniques across the wider organization.

    Context (Global influences, environmental / Industry demands, organizational mission etc.)

  • MTN is entering a new phase in its lifecycle where operational and commercial excellence has become critical for success. The urgency for change has become more heightened amidst increased competitive intensity across all markets in which MTN operates. The Global Connect programme must therefore ensure the successful delivery of the transformation in context of:

  • Alignment of the Programme objectives with the overall MTN strategy.

  • Rapidly changing ICT environment.

  • The geographic complexity of MTN’s foot print across Africa and the Middle East.

  • Management of executive and shareholder expectations across all 22 OpCos throughout the integration of the OpCo’s wholesale businesses into GlobalConnect.

  • Management of customer and supplier expectations.

  • Drive commercial excellence.

  • Constant dynamics and local challenges in the economic, regulatory and legal environments.

  • Focus on key strategic programs which require cross functional, cross market collaboration and top management visibility.

    Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's)

    The Senior Manager Commercial Business Integration will be accountable to achieve the following objectives:

  • Define the program (FiberCo) scope to achieve a given set of strategic commercial objectives. This will require the translation of high-level strategy planning into an actionable set of program deliverables in consultation with the relevant business unit program sponsor.

  • Create the high-level budget and resourcing plan to deliver the scope of the portfolio of programs with support from finance as required.

  • Achieve key stakeholder buy-in to secure the necessary resources and funds to deliver optimally.

  • Setup the governance framework to steer program delivery with appropriate levels of upward, lateral and downward visibility and drive commercial excellence.

  • Lead the delivery of commercial and strategic programs from inception to point of handover to the business units (OpCo and Global Connect).

  • Drive business ownership, facilitating the required change management and capability building needs

  • Identify and manage risks which impact the commercial program delivery or and communicate risks to all relevant stakeholders.

  • Design Global Connect business frameworks to ensure aligned ways of work across the Opco teams.

  • Perform post
    implementation check-in of strategic programs to enable continuous commercial improvement across Opcos.

  • Improve and standardize the quality and effectiveness of key business performance and efficiency processes.

  • Serve as a subject matter expert on the Global Connect portfolio and provide operational guidance to support the Opcos.

  • Build a culture and capability of continuous improvement across the Opco teams.

    Role Dependencies

  • Active support from the GM Commercial Business Integration.

  • Active support from key stakeholders throughout the programme.

  • Timely decision making and reporting.

  • A skilled and experienced programme team to support successful delivery.

    Job Requirements (Education, Experience and Competencies)


  • 8 – 10 years of experience in delivering large and complex programs.

  • Minimum 5 years in the telecommunications industry.

  • Work across diverse cultures and geographies.

  • Proven track record of business improvement.


  • Resilience and agility: Ability to lead complex, ambiguous, high-profile programs and deal with the volatile nature of a program environment.

  • Leadership skills: Ability to work across multiple dimensions, approachable, strong listening skills management of stakeholder expectations. Strong communication skills at all levels and the ability to collaborate with teams, internal and external stakeholders with/without formal reporting relationships.

  • Commercial acumen to deliver strategic guidance into sound business models and implement them with financial results

  • Problem Solving skills: Analytical and critical thinking are essential in evaluating problems and reaching solutions. This skill requires at times logical methodical approach and in other situations creativity and lateral thinking.

  • Persuasion and negotiation will be also important.

  • Execution and Implementation Skills: Reliability, results-oriented, proven track record of delivery and can-do attitude.

  • Challenger mind-set: Ability to engage with senior business stakeholders and challenge the status quo utilizing data analytics and problem-solving capabilities.

  • Holistic View and Attention to Detail: Balancing the big picture view and attention to detail is a critical skill to build trust with stakeholders at all levels. Developing strategies and producing error-free deliverables, leads and demonstrates the Transformation office is thorough and recommendations are solid.

  • Prioritization management: Ability to manage the allocated time and resources efficiently.


  • Broad knowledge of telecommunications across functions.

  • Programme Management.

  • Performance Management.

  • Financial Analysis and Modelling.

  • Sales – Business / Process Analysis.

  • Change Management.

  • Internal and external Stakeholder/Relationship/Commercial Management.

    How to Apply

  • For more information and job application details, see; MTN Senior Manager - Commercial Business Integration Jobs in South Africa

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