MTN Job Positions in Nigeria

MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable.


It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

MTN CEM Data Analyst Job Job Positions in Nigeria

Job Description

  • Execute a forward looking Digital
  • Transformation strategy using cognitive
  • Analytics and Artificial Intelligence.
    Carryout analysis of Applications, Contents, Location, Terminals etc. and drill down to provide insight into customer preferences and use this to provide insight to the business unit on customer behavior’s and patterns
    Manage the cross-functional service delivery through prompt availability of business insights and intelligent analytics.
  • Lead the delivery of improved service KQIs Operationalize business-wide CEM framework
    Drive the strategy migration from network centric to customer centric business and digital transformation.
  • Support the service alignment towards artificial intelligence and self-defined network
  • Ensure platform availability and well defined KQIs.
  • Drive seamless delivery of new use case requests and reporting, as well as service availability of the CEM platform.
  • Guarantee best in class customer experience management
  • Perform usage analysis and patterns and provide insight on possible reallocation of MTN resources to ensuring SMART planning

    Experience & Training

  • First Degree in Electrical & Electronics, or related fields.
  • 6-13 years’ experience which includes:7 years’ experience in service solution designing and operations in telecommunication environment
  • Good understanding of GSM Technology, ITIL Process,
  • Good knowledge of network technologies across verticals.
  • Ability to perform standard analyses such as performance analyses, competitive analyses, market analyses
  • Good understanding of Hive, Apache PIG, Storm and SPARK
  • Ability to run SQL over Hadoop and also manage Big Data Northbound interfaces
  • Network Operations Analytics and Failure Demarcation
  • Knowledge of Big data management in non-SQL environment
  • Good knowledge of network technologies across verticals.
  • Big Data Dashboard implementation
    Capable of leading process analysis and providing objective feedback on areas of improvement
  • Familiarity with implementing analytics solutions with one or more Hadoop distributions (Cloudera, Hortonworks, MapR, HDInsight, EMR)
  • Familiarity with streaming data ingestion
  • Proficient in Python and/or Java
  • Familiarity or strong desire to learn quantitative analysis techniques (e.g., predictive modeling, machine learning, segmentation, optimization, clustering, regression)
  • WCDMA Trans overview & design
  • HSPA+ Capacity & Dimensioning
  • HSPA+ Protocols & Procedures
  • HSPA+ Workshop
  • HSPA+ Trouble Shooting
  • LTE Air interface
  • LTE EPC Core network
  • UMTS CSFB Overview Training:
  • Power Business Intelligence
  • Gaining Insight & Creating Value with
  • Business Intelligence
  • SIX SIGMA (Green Belt)
  • Big Data Management system and brokers
  • Predictive analytics
  • Big data analysis
  • Hadoop database management
  • Customer Experience management platforms
  • Big Data architecture and Deployment.

    Minimum Qualification

  • BEd, BEng, BSc, BTech or HND.

    How to apply

  • Interested candidates should apply online by 29th August, 2018

  • For more information and job application details, see; MTN CEM Data Analyst Job Job Positions in Nigeria




    MTN Manager, CEM Analytics Job Positions in Nigeria

    Job Description

  • Execute a forward looking Digital Transformation strategy using cognitive Analytics and Artificial Intelligence.
  • Carryout analysis of Applications, Contents, Location, Terminals etc. and drill down
    to provide insight into customer preferences and use this to provide insight to the business unit on customer behavior’s and patterns
  • Manage the cross-functional service delivery through prompt availability of business insights and intelligent analytics.
  • Lead the delivery of improved service KQIs Operationalize business-wide CEM framework
    Drive the strategy migration from network centric to customer centric business and digital transformation.
  • Support the service alignment towards artificial intelligence and self-defined network
  • Ensure platform availability and well defined KQIs.
  • Drive seamless delivery of new use case requests and reporting, as well as service availability of the CEM platform.
  • Guarantee best in class customer experience management

    Experience & Training

  • First Degree in Electrical & Electronics, or related fields.
  • 6-13 years’ experience which includes:7 years’ experience in service solution designing and operations in telecommunication environment
  • Good understanding of GSM Technology, ITIL Process,
  • Good knowledge of network technologies across verticals.
  • Ability to perform standard analyses such as performance analyses, competitive analyses, market analyses
  • Good understanding of Hive, Apache PIG, Storm and SPARK
  • Ability to run SQL over Hadoop and also manage Big Data Northbound interfaces
  • Network Operations Analytics and Failure Demarcation
  • Knowledge of Big data management in non-SQL environment
  • Good knowledge of network technologies across verticals.
  • Big Data Dashboard implementation
  • Capable of leading process analysis and providing objective feedback on areas of improvement
  • Familiarity with implementing analytics solutions with one or more Hadoop distributions (Cloudera, Hortonworks, MapR, HDInsight, EMR)
  • Familiarity with streaming data ingestion
  • Proficient in Python and/or Java
  • Familiarity or strong desire to learn quantitative analysis techniques (e.g., predictive modeling, machine learning, segmentation, optimization, clustering, regression)
  • WCDMA Trans overview & design
  • HSPA+ Capacity & Dimensioning
  • HSPA+ Protocols & Procedures
  • HSPA+ Workshop
  • HSPA+ Trouble Shooting
  • LTE Air interface
  • LTE EPC Core network
  • UMTS CSFB Overview Training:
  • Power Business Intelligence
  • Gaining Insight & Creating Value with Business Intelligence
  • SIX SIGMA (Green Belt)
  • Big Data Management system and brokers
  • Predictive analytics
  • Big data analysis
  • Hadoop database management
  • Customer Experience management platforms
  • Big Data architecture and Deployment.

    Minimum Qualification

  • BEd, BEng, BSc, BTech or HND.

    How to apply

  • Interested candidates should apply online by 29th August, 2018

  • For more information and job application details, see; MTN Manager, CEM Analytics Job Positions in Nigeria

    Find Latest Jobs in Nigeria Today - Recruitment in Nigeria Job - Nigerian Jobs - in Nigeria - Job Vacancies in Nigeria

    Search our career portal & find the latest Nigerian job positions, career opportunities & jobs in Nigeria.

    Jobs in Nigeria - banking jobs in Nigeria, IT jobs in Nigeria, accounting jobs in Nigeria, NGO jobsin Nigeria, business administration in Nigeria, ICT jobs in Nigeria, UN jobs in Nigeria, procurement jobs in Nigeria, education jobs in Nigeria, hospital jobs in Nigeria, human resources jobs in Nigeria, engineering jobs in Nigeria, teaching jobs in Nigeria, and other careers in Nigeria.

    Oil and Gas job vacancies in Nigeria, MTN jobs in Nigeria, job vacancies in Nigeria for fresh graduates.

    Federal government jobs in Nigeria, job vacancies in Nigeria Federal Civil Service.

    Find your dream job from 1000s of vacancies in Nigeria posted and updated daily - click here!

  • Click here to post comments

    Join in and write your own page! It's easy to do. How? Simply click here to return to Jobs in Nigeria.

    Scholarship 2018/19

    Undergraduate Scholarships,
    Masters Scholarships,
    PhD Scholarships,
    International Scholarships.