MTN Analyst BI and Reporting Jobs in Zambia

MTN Analyst BI and Reporting Jobs in Zambia


Job Details:

  • We’re Good Together

  • Here is an opportunity to work in a true pan African Company with increasing financial inclusion through entrepreneurship
    We are hiring!.

    Responsibilities:

    • Provides robust Intelligence and business analytics to support Mobile Money commercial strategy;

    • Carry’s out comprehensive business and departmental reporting;

    • Monitors and forecasts revenues and other KPIs to ensure that the business has clear visibility of how each revenue line/KPI is performing against budget;

    • Supports MTN Zambia to improve data analytics competences and performs deep dive MoMo analytics to understand consumer usage behaviours;

    • Supports MFS to conduct the business planning cycle;

    • Participates and provides input into strategic meetings;

    • Manages and resolves escalations that have impact on critical path of service delivery;

    • Escalates issues that will result in significant time, scope, employee/customer or cost impact if not resolved;

    • Manages and provides solutions to issues that require formal resolution;

    • Develops new KPIs to better track performance;

    • Leverages international best practices and adapt to suit MTN environment;

    • Explores innovative ways to automate reporting and analytics;

    • Apply market research in an optimal way to add as much value as possible to other areas of the business;

    • Proactive research and speedy communication of results and recommendations to the relevant areas to build a competitive advantage;

    • Encourages continuous service improvements;

    • Proactively seeks information on business issues, particularly outside the Products and Services function which may impact on the commercial department;

    • Supports to develop business case
    for new products and services and provides detailed product revenue and subscriber forecast;

    • Conducts post implementation review of product/ services and proposes actions to improve performance;

    Candidate Requirements

    • A degree in Statistics, Data Science, Computer Science, or related discipline and Masters is advantageous.

    • Management Information Systems (MIS) or Business Intelligence experience of 2 years or more with at least 2 years in relevant sector/ industry.

    • Worked across diverse cultures and geographies advantageous.

    • Competencies in Pricing analytics and implementation, Business case development, Data mining and analytics among others.

  • Experience in Months: 24

  • Level of Education: Bachelor Degree

    How to Apply

  • Women are strongly encouraged to apply
    Please indicate the job title in the subject of your e-mail and use your full name and the job title you are applying for as the filename of your application. Application should consist of your letter and CV only, in a single document. Hand delivered or posted applications will not be accepted.

  • Note: that only shortlisted candidates will be contacted.

  • MTN Everywhere You Go. To apply for this job email your details to

  • jobs.zm@mtn.com



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