Moove Team Captain Jobs in South Africa

Moove Team Captain Jobs in South Africa


About the Role

  • Moove is looking for a professional with excellent communication and an entrepreneurial attitude to be the Team Captain, reporting to the Team Supervisor. As a proven result-driven person, the Team Captain must possess a good command of English Language.

  • In this role, you will dig deep into monitoring and compliance that makes the organization more efficient, effective, and amazing. If you've got zeal, some big ideas, and an uncanny knack for compliance, this is the role for you!

    The Opportunity

  • We are looking for a Team Captain who will be charged with monitoring, supporting, and resolving driver's issues within our Operations team and be a representative and ambassador for the team across the company as well as to external stakeholders. The ideal candidate for the role will be someone who is skilled in Communication and who is knowledgeable in the use of MS Office Suites and Data Analytics.

    What You’ll Be Doing

  • Monitoring drivers’ performance.

  • Conducting daily check-in on drivers’ pulse.

  • Supporting drivers.

  • Solving driver's issues while drivers are in transit.

  • Receiving inbound calls from drivers.

  • Making outbound calls to drivers.

  • Conducting driver survey.

  • Compiling data from drivers survey

  • Accountability of all Moove
    vehicles

  • Ensuring that drivers obey rules and regulations as laid down by the company.

  • Ensuring that drivers get the right information from the company.

    What You will need for this position

  • Degree in any discipline.

  • 1-year experience in customer care/support roles.

  • Experience in the transportation industry is an added advantage.

  • Proficient in the use of Microsoft Suites (Excel).

  • Ability to manage people.

  • The candidate must possess an eye for details.

    KPIs that will be measured after you start

  • 95% Of assigned drivers work daily to achieve consistency in drivers’ performance.

  • 95% Of drivers meet KPIs.

  • Response time to solving issues.

  • Escalate issues immediately.

    How to Apply

  • For more information and job application details, see; Moove Team Captain Jobs in South Africa


    Find daily jobs in South Africa. Jobs - South Africa jobs. Search our career portal & find the latest South African job positions, career opportunities & jobs in South Africa.

    Jobs in South Africa - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in South Africa.

    Find your dream job from 1000s of vacancies in South Africa posted and updated daily - click here!

  • Click here to post comments

    Join in and write your own page! It's easy to do. How? Simply click here to return to Africa Jobs.