Mobile Financial Services Senior Manager Jobs at Telkom, Kenya

Mobile Financial Services Senior Manager Jobs at Telkom, Kenya


Role Purpose

  • The incumbent will be responsible for the planning, operation and maintenance of the mobile financial services platforms.

  • This is a key role in the overall execution of the Technology strategy and will require a multi-disciplinary approach where Financial, Customer & Internal processes and people management come together.

    Key Duties and Responsibilities

  • Leading architecture and service design to deliver a best-in-class system and customer-centric services

  • Implementation of business needs and determining solutions to business problems.

  • The solutions should consider technology systems, process improvement, organizational change or strategic planning and policy development

  • Research and development of new features, solutions & technologies

  • Vendor management to ensure that vendors deliver the highest product & service quality while managing costs and timelines

  • Enforce strict adherence to the change management process to minimize the impact of change-related incidents upon service quality, and consequently improve the day-to-day operations of the organization.

  • Analysis and tracking of KPIs for performance and capacity

  • Proactive system monitoring and issue resolution within SLA

  • Management & support of developers and other integration partners both internal and external & Regular reporting

    Academic/ Professional Qualifications

  • Relevant Bachelor’s degree in Engineering or any-related technical degree from a recognized institution

  • 8-10 years’ experience in the design, implementation, operation and maintenance of billing and messaging platforms.

  • 3-5 years in the design, implementation, operation and maintenance of mobile money platforms.

  • 3-5 years management experience and leading teams

    Professional Knowledge

  • Extensive knowledge of mobile money, payments, banking and relevant standards and best practices in these domains.

  • Business acumen and principles
    and techniques of administration, organization and people management.

  • Knowledge of the telecommunications industry.

  • Networking skills to form collaborative partnerships

  • Thorough grounding in telecommunications grade hardware & software platforms, integration management, network design & implementation, operation and maintenance methods and procedures

    Academic/ Professional Qualifications

  • Relevant Bachelor’s degree in Engineering or any-related technical degree from a recognized institution

  • 8-10 years’ experience in the design, implementation, operation and maintenance of billing and messaging platforms.

  • 3-5 years in the design, implementation, operation and maintenance of mobile money platforms.

  • 3-5 years management experience and leading teams

    Professional Knowledge

  • Extensive knowledge of mobile money, payments, banking and relevant standards and best practices in these domains.

  • Business acumen and principles and techniques of administration, organization and people management.

  • Knowledge of the telecommunications industry.

  • Networking skills to form collaborative partnerships

  • Thorough grounding in telecommunications grade hardware & software platforms, integration management, network design & implementation, operation and maintenance

    How to Apply

  • Application should be sent to recruitment@telkom.co.ke by providing an updated Curriculum Vitae (CV) before 31.3.2020 including details of your current telephone contacts and names of three referees.

  • Only shortlisted candidates will be contacted.

    Find jobs in Kenya. Jobs - Kenya jobs. Search our career portal & find the latest Kenyan job positions, career opportunities & jobs in Kenya.

    Jobs in Kenya - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Kenya.

    Find your dream job from 1000s of vacancies in Kenya posted and updated daily - click here!


  • Click here to post comments

    Join in and write your own page! It's easy to do. How? Simply click here to return to Job Vacancies in Africa.

    Scholarship 2020/21

    Undergraduate Scholarships 2020/2021
    Masters Scholarships,
    PhD Scholarships,
    International Scholarships.