M-kopa Tele-sales Representative Jobs in Uganda

M-kopa Tele-sales Representative Jobs in Uganda

We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will sell upgrade TVs and/or core add ons  to the existing lead
sets. In this role you will provide expert advice and information to potential
customer’s regarding M-KOPA products and services.

You will play a key role in
increasing profitability and sales revenue through excellence in customer service and you will be responsible for closing sales deals over the phone and maintaining good customer relationships.


  • Calling qualified customers and sell to them upgrades ·
  • Educate current and potential customers with product and service information ·
  • Correctly update the Call Log for every customer/ dealer/agent interaction ·
  • Complete upgrade and Add on requests on system ·
  • Maintain accurate customer records ·
  • Escalate queries and follow up on resolution. ·
  • Document customer information, queries on Customer Relationship Management ·
    (CRM) and transactions by completing forms and record logs in line with MKOPA data
    collection policy. ·
  • Escalate the sales process as per work load
  • Follow-up on prospects who promise to
    upgrade and complete sales.


  • Required education: Diploma, Associate's degree
  • Required relevant work experience: one month
  • Required languages: Runyoro (Spoken: fluent | Written: basic)Runyankole (Spoken: fluent | Written: basic), Rukiiga (Spoken: fluent | Written: basic), Luganda (Spoken: fluent | Written: basic), Lusoga (Spoken: basic | Written: basic),

    Mandatory attachments

  • Please have a scan or photo of these documents ready when you start the application:

  • Self-prepared CV file - the employer wants to see a CV that you have prepared yourself

    How to Apply

    Interested and qualified candidates should apply online by 30th September, 2019

    For more information and job application details, see; M-kopa Tele-sales Representative Jobs in Uganda

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