Ministry of Public Service and Gender - ICT Assistant Infrastructure and Support Jobs in Kenya

Ministry of Public Service and Gender - ICT Assistant Infrastructure and Support Jobs in Kenya


Job Purpose

  • The ICT Assistant, Infrastructure and Support will be responsible to the Program Assistant,

  • Information Systems Support and will have overall responsibility to support, maintain and
    manage Huduma Kenya ICT Systems and Infrastructure Solutions, and build employee
    knowledge and skills in Huduma ICT systems.

    Requirements for appointment

    For appointment to this grade, an officer must have:-

  • Three (3) years relevant working experience in either the public or private sector

  • Bachelor’s degree in Computer Science or Information Technology or equivalent
    qualification from a recognized institution;

  • Information Communication Technology Certifications in the following areas: Cisco
    Routing and Switching, Cisco Network Design, Configuration and Troubleshooting, Microsoft Server and Domain infrastructure, Data Center Network and Security Design and Implementation;

  • ICT Certifications in any of the following areas: ITIL systems Administration/ System
    Engineer Certification in Unix and Microsoft, Java, PHP, Microsoft.

    Key Duties and Responsibilities

  • Manage implementation of established Huduma ICT infrastructure solutions;

  • Plan for ICT solutions installation inspection & maintenance;

  • Huduma Centres ICT Infrastructure User
    Support Planning and supervision;

  • Implementation of established Huduma ICT infrastructure solutions;

  • Huduma Infrastructure user knowledge transfer; Participate in end user orientation on existing and new technologies deployed at Huduma Centres.

  • Scheduling for ad hoc repairs, scheduled maintenance and servicing;

  • Provide level 1 end to end user support to Huduma Centres on ICT equipment and
    systems;

  • Monitoring Huduma infrastructure operation status from the NOC (Network Operation
    Centre);

  • Any other duties as may be assigned by the supervisor.

    How to Apply

    For more information and job application details, see; Ministry of Public Service and Gender - ICT Assistant Infrastructure and Support Jobs in Kenya


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