Microfinance Bank Operations Manager Jobs in Nairobi, Kenya

Microfinance Bank Operations Manager Jobs in Nairobi, Kenya


  • Develop and implement the operations strategy for the bank.

  • Centralize operations processes.

  • Delivery of all operations services to meet the needs of the bank.

  • Provide leadership in performance management, employee development, talent management and building a work environment that drives high performance and employee satisfaction.

  • Continuously review processes to eliminate nonvalue activities and ensure that the processes are designed to deliver excellent customer service whilst mitigating risk.

  • Maintain a high level of efficiency in all the business processes.

  • Entrench measurable and meaningful customer service standards and practices.

  • Entrench a risk aware culture and develop risk self-assessment capability to identify, evaluate, mitigate, and monitor.

  • Ensure all audit issues are addressed.

  • Develop control measures to mitigate risks in operations.

  • Develop and manage the operating budget for the department.

  • To perform any other duty as assigned in line with the organization goals and objectives.

    Qualifications & Experience

  • University degree in Operations Management, Accounting, BCom or any other Business-related field.

  • Professional banking qualifications and its equivalents
    will be an added advantage.

  • 6-8 years in banking 4 of which should be in Operations management.

  • Good sense of responsibility.

  • Proven leadership skills.

  • Strong presentation and communication skills.

  • Proven ability to generate new business.

  • Possess strong analytical and interpersonal skills.

  • Can make prompt decisions and be independent in problem solving and risk management.

  • Leverage in technology.

    How to Apply

  • If you are up to the challenge, possess the necessary qualification and experience; kindly send your CV only quoting the job title on the email subject (Operations Manager – Microfinance Bank) to

  • vacancies@corporatestaffing.co.ke before 5th April 2021.

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