Micro Finance Debt Collector Jobs in Kenya

Micro Finance Debt Collector Jobs in Kenya

Job Summary:

  • Debt collector will effectively manage the company’s credit/Debit policy and minimize overdue debtor’s balances.

    Roles and Responsibilities

  • Utilize various tracing techniques and strategies to collect personal information of customers with outstanding debts.

  • Contact customers with balances and negotiate payment terms and schedules.

  • Minimize objections for payment and suggest available customer-friendly payment options.

  • Negotiate extended payment plans and the best course of action for customers seeking to avoid further debts.

  • Use the provided platforms to keep detailed records regarding conversations with customers and outcomes.

  • Offer clients several payment options and arrange for the prompt repayment of balances.

  • Communicate with management and other team members about methods and strategies to ensure a positive rate of customers agreeing to repay their debts.

  • Follow up all outstanding debts for customer accounts that have defaulted in liaison with operations manager and branch manager.

  • Handle disputed issues and negotiate to bring payment within the agreed terms.

    Minimum qualifications, experience & competencies required:

  • 1-3 years collection experience preferred.

  • Excellent communication and negotiation skills.

  • Ability to positively connect with clients and encourage them to make payments toward debts owed.

  • Time
    management skills are essential to complete all required client calls daily.

  • Experience meeting retention and negotiation sales goals.

  • Basic computer software skills and the ability to work within relevant data spreadsheets.

  • Ability to work well in a fast-paced environment.

  • Attention to detail and the ability to reason and think quickly is essential for negotiating effectively.

  • Strong attention to detail, goal oriented and a team player with a flexible approach.

    How to Apply

  • If you believe you can clearly demonstrate your abilities to meet the criteria given above, please submit your application with a detailed CV, stating your current and expected remuneration, quoting the job title in the subject field to

  • mollymutheu@granarycapital.com

  • Only shortlisted candidates will be contacted.

    Find jobs in Kenya. Jobs - Kenya jobs. Search our career portal & find the latest Kenyan job positions, career opportunities & jobs in Kenya.

    Jobs in Kenya - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Kenya.

    Find your dream job from 1000s of vacancies in Kenya posted and updated daily - click here!

  • Click here to post comments

    Join in and write your own page! It's easy to do. How? Simply click here to return to African Jobs.