Mercy Corps Operations Officer Jobs in Nigeria

Mercy Corps Operations Officer Jobs in Nigeria

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action - helping people triumph over adversity and build stronger communities from within. Now, and for the future.

In Nigeria, Mercy Corps has worked since 2012 by focusing its programming on adolescent girls’ empowerment, economic development, conflict mitigation, and humanitarian response.

With the insurgency spilling over from the Northeast of Nigeria and causing displacement of millions of individuals, Mercy Corps started its humanitarian response in 2014 to address the rising humanitarian needs.

The Operations Officer provides day-to-day support to the program operations in Potiskum under the direct supervision of the Field Manager



  • Lead Mercy Corps daily Procurement Activities in Potiskum to meet program and country mission objectives in a timely manner and in accordance with Mercy Corps guidelines and donor regulations
  • Possesses a full understanding of MC procurement policies and formats
  • Provide training to new staff on these policies and provided refresher training as the gap in staff knowledge are identified
  • Assists staff as needed on creating clear and understandable purchase requests (PR) and other documentation
  • Collects quotations and bids from the market for PR-s with support from Field Manager in Potiskum – as per Mercy Corps standards and formats
  • Conduct regular market survey at least every quarter
  • Conduct Preferred Supplier process for Accommodation, stationary and other repetitive requests
  • Maintains PR Master Lists and shares with staff on weekly bases
  • Interact with vendors during collection of quotations – explain Mercy Corps formats and ensure that vendors will use the provided forms
  • Ensures fair competition and strictly adhere to Mercy Corps procurement rules regarding vendor relations as described by Mercy Corps
  • Ensures that the required documentation of supplies and transactions are completed to Mercy Corps standards
  • Maintains and updates the procurement files.


  • Read and have a clear understanding of the Mercy Corps Asset Management Manual and all procedures
  • Assists the Asset Controller with asset management
  • Identify assets during the course of procurement and notify the Asset Controller on receipts of assets
  • Participate in regular assets inventory and checks
  • Ensure that all the assets are maintained and in good condition
  • Check assets stickers regularly
  • Maintain inventories of Mercy Corps premises (non-expandable properties) conduct regular checks (quarterly)
  • Advise Operations Manager Biu on any broken, damaged or destroyed equipment.


  • Read and has a clear understanding of the Mercy Corps Fleet Management Policy Guidelines
  • Ensure that all vehicles are safe and road-worthy
  • Ensure that all vehicles have proper on-board vehicle documentation
  • Schedule vehicle uses to meet programmatic and operational needs
  • Ensure Vehicle Authorization is approved before leaving Mercy Corps Office
  • Oversees the vehicles movement plans
  • Maintains vehicles documentation, including log sheets, repairs logs and schedules
  • Monitors vehicles fuel consumption
  • Oversees the generator and inverter operation, monitoring the servicing schedule.


  • Read and has a clear understanding of the Mercy Corps Field Administration Manual and all procedures
  • Liaises with Operations Director on the renewal of office rental agreements;
  • Establishes and maintain appropriate filing systems for office correspondence
  • Receive and dispatch mail
  • Ensures that the office is run in a professional and responsible manner including hosting guests, cleaning, receptionist duties and general contact and liaison with outside agencies
  • Ensures that the office has sufficient office supplies
  • Co-ordinates any other necessary administrative and office management details
  • Makes all necessary travel and lodging arrangements for Gombe visitors
  • Oversee the management of office consumable (office materials like: stationary, cleaning & hygiene,): that will include: collecting the requests on monthly bases, maintaining the stock, monitoring the use
  • Facility management (cleaning, equipment repairs, utilities, water supply, green office considerations, facility keys management etc.)
  • Administrating communication, ensuring internet, printers are working, the staff has enough phone credit
  • Collect HR related documentation and liaise with the Abuja office on HR tasks
  • Monitor the generator and inverter operation, monitoring the service schedule
  • Monitor generator fuel consumption
    Responsible for oversight of vehicle rentals including tracking of leases and payment.

    Operations Management - Security:

  • To act as the office Security Focal Point
    If needed, conduct security risk assessments of core operational features and record and report findings
  • To ensure that compound guards remain an effective and credible deterren
  • To ensure through comprehensive briefings, that all staff and visitors to are fully appraised of the risks, the prevailing security situation and any security procedures
  • To manage and maintain all security communications equipment.


  • A relevant First Degree in Business or Arts is desired
  • Minimum 3 years’ experience in operations (logistics, procurement), preferably within an NGO; international business or related field.
  • Strong organizational skills; ability to interact effectively with international and national personnel
  • Excellent oral and written English skills
    Knowledge of local languages is required
  • Strong computer skills on MS Office programs, especially in MS Excel
    Conscientious with an excellent sense of judgement
  • Demonstrated attention to details
  • Ability to follow procedures, meet deadlines
  • Willingness and ability to work effectively with a wide variety of people
  • Excellent interpersonal skills, ability to work comfortably with ethnically diversified team members
  • Ability to work as part of a team and coordinate with project personnel
  • Proved organizational skills
  • A demonstrated an ability to multi-task and process information into action as to not delay program activities. A clear understanding of procurement ethics and donor compliance is essential.

    How to Apply

    Interested and qualified candidates should submit no more than 4-page CV and Cover Letter in one document, addressing the position requirements to: Applications Closing Date 8th February 2019


  • All applications must include the Position Title and Reference Number in the subject line.
  • CV and cover letter and should not be more than 4 pages.
  • Please note that only short-listed candidates will be contacted for interview and we are an equal opportunity organization so women are strongly encouraged to apply for this position.

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