Mercy Corps Human-Centered Design Support Consultancy Services Jobs in Kenya

Mercy Corps Human-Centered Design Support Consultancy Services Jobs in Kenya


  • In late 2019, USAID’s Bureau of Humanitarian Assistance awarded a Mercy Corps-led consortium of Kenyan and international partners a 5-year Development Food Security Activity (DFSA), Nawiri.

  • This food security and nutrition program is being implemented in Turkana and Samburu counties, northern Kenya.

  • Through an integrated approach that emphasizes evidence gap analysis, as well as partnership, learning, and co-creation with government, civil society, communities, and the private sector, this program aims to drive sustained reductions in acute malnutrition in both counties.

  • The Mercy Corps Nawiri consortium brings together the global leadership, research capacity, technical expertise, and implementation experience necessary to partner with local institutions to test, adapt, and scale evidence-based solutions.

  • The program requires a robust county-centered design with government leadership, active engagement from communities, the private sector, and civil society. Together we will sustainably reduce persistent acute malnutrition in Turkana and Samburu counties.

    Purpose / Project Description:

  • The Mercy Corps-led USAID Nawiri program includes an extensive multi-sectoral research and learning agenda designed to address priority gaps and uncertainties in evidence on the context-specific drivers of and solutions to the problem of persistent acute malnutrition in Turkana and Samburu counties. Application of HCD is central to three studies.

  • Mercy Corps seeks one (1) eligible design thinking and human/user-centered design firm (Design Firm) to assist in the final design and implementation of the HCD process integrated into these studies. This work occurs in Samburu and Turkana.

  • Because of the broad scope of this tender, we will consider contracting up to two (2) Design Firms if one firm cannot mobilize the resources necessary to operate at scale within the strict start-up timelines outlined below. Interested firms with the required capacity and experiences are invited
    to submit an application per the guidelines provided.

    Scope of Work

  • The Design Firm, in close coordination and collaboration with the Nawiri consortium, will lead the insight gathering, synthesis, and prototype/solution design and testing. Each study is led by a Principal Investigator (PI) and a larger working group (WG).

  • The Design Firm will partner with the PI and WG to understand the objectives and needs of the study; recommending how to integrate the HCD process.

  • Specifically, the firm will be responsible for leading insight gathering among target audiences and influencers related to the identified design challenges, collaborate with Mercy Corps and partners to analyse and interpret the insights gathered, design and lead the ideation, development, and testing of prototype solutions through various rounds of fidelity; and support the transition into implementation.

  • The entire process will operate along different timelines for each study.

    Details are included in the Timelines section below.

    The Design Firm will be responsible for:

  • Leading all phases of the activity

  • Facilitating HCD training workshops with Nawiri and stakeholders (as needed)

  • Developing lines of inquiry

  • Leading/ conducting HCD activities & synthesis

  • Planning Imagine or stakeholder workshops
    Leading prototyping or testing process

  • Producing a Knowledge Management Plan.

    How to Apply

  • For more information and job application details, see; Mercy Corps Human-Centered Design Support Consultancy Services Jobs in Kenya

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