Mercy Corps Database and Management Information Systems Manager Jobs in Kenya

Mercy Corps Database and Management Information Systems Manager Jobs in Kenya


About Mercy Corps

  • Mercy Corps is a leading global organization powered by the belief that a better world is possible.

    General Position Summary

  • This position will play a critical role in the Monitoring, Evaluation, and Learning (MEL) team.

  • The MEL team is responsible for designing and implementing the plan for collecting program data to be used for internal and external use as well as managing program data and providing information to the program team to support with decision-making and donor reporting.

  • The Database and Management Information Systems (MIS) Manager will work closely with the Program and Monitoring, Evaluation and Learning (MEL) teams to recommend, adapt and/or create the database/MIS for the project.

  • S/he will be responsible for creating digital data capture forms and computer databases for the collection, protection and analysis of data.

  • The MIS will consist of digital and paper data capture forms, databases of monitoring and survey data, and information retrieval formats to facilitate the integration of the project database with other data collection and analysis platforms like ONA, CommCare and TOLA.

  • S/he will be charged with monitoring the project database to address any issues and challenges as they arise.

  • The Database and MIS Manager will contribute to the visioning, strategic planning, and work plans of the MEL team by bringing expert technical perspective to the program on how to best use technology to support data needs for optimized program management.

    Essential Job Responsibilities

    Program Management

    Project Database Architecture

  • Work with all stakeholders to ensure database architecture will respond to data and information user needs.

  • Produce system requirements and specifications in collaboration with program and MEL staff, including Mercy Corps’ HQ Information and Communication Technologies for Development (ICT4D) team.

  • Review consortium partner’s databases and/or designs and customize project specific database to meet USAID/Food For Peace (FFP) data acquisition, entry, management, and reporting functions and compatibility requirements.

  • Work with consortium MEL staff to identify and address shortfalls in information management that can impact data quality and affect program implementation.

  • Coordinate and communicate with project staff when necessary to address issues in database development and management.

    Data Acquisition

  • Finalize standardized digital data capturing forms with data validation and calculations to be used with the ONA or CommCare platform.

  • Provide virtual technical support on digital data capture and project database to field staff collecting and entering primary data.

  • Oversee operations of the MIS and manage CommCare HQ application.

  • Build, test, and train team on data collection tools.

  • Design and build dashboards to monitor data collection.

    Data Entry

  • Incorporate user interfaces for data entry directly into the databases.

  • Integrate data pulls from digital data sources, such as android phone data collection applications, into project databases.

  • Monitor timeliness of data entry, updated dashboards and data dissemination.

    Data Management

  • Configure databases to house quantitative program data, survey, evaluation and GIS data.

  • Organize and archive Geographic Information System (GIS), survey, evaluation and routine M&E data accurately and efficiently.

  • Monitor data accuracy in database and work with relevant staff at country level to ensure submission of quality data.

  • Manage database server and cloud back-up.

  • Manage user login identifications and passwords for all database users across the consortium.

  • Manage storage, backup and archival of multiple research and study data sets (raw, flat and analytic datasets) with their corresponding documentation.

  • Assure data protection measures are in place and enforced to protect personally identifiable information

    Information Production and Reporting

  • Construct standard reports for regular monitoring, with user interface/dashboard to access the reports.

  • Ensure data is accessible and exportable, in formats compatible for complex data analyses.

  • Document and train staff on accessing standard reports/ dashboards and datasets.

    Geographic Information System (GIS)

  • Working in collaboration with the MEL manager, develop GIS information, collection and analysis needs as part of the M&E data management plan.

  • Build capacity of project staff on the use of GPS devices for data collection and analysis using GIS Software.

  • Develop GIS information products including maps
    as part of quarterly/ annual results reporting (ARR).

    Capacity Building

  • Supervise the project and M&E staff in the creation of training modules on data capture, data entry, and information production.

  • Provide technical support to staff on database use and interpreting the data based on the data source.

  • Promote the understanding, interpretation and use of cutting-age M&E technologies such as remote sensing and GIS by demonstrating its capabilities and potential applications to Mercy Corps staff and partner agencies, and identifies staff capacity building needs to use the application.


  • Identify, build and manage trusted partnerships with consortium agencies, local government and other stakeholders.

  • Maintain good working relationships with donors and other development organizations and represent Mercy Corps at meetings when necessary.

  • Effectively communicate the program's best practices to build Mercy Corps' positive image with development stakeholders.

  • Conduct themselves in a professional manner at all times.

    Organizational Learning

  • As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

    Accountability to Participants

  • Mercy Corps team members are expected to support all efforts towards accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

  • Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

    Supervisory Responsibility

  • Database officers from all consortium partners

  • Reports Directly To Monitoring and Evaluation Lead

  • Works Directly With Technical Leads and Field Directors in Turkana and Samburu counties

    Knowledge and Experience

  • Bachelor’s degree, preferably in GIS, IT, computer science, or a related field. Master’s degree preferred.

  • At least 5 years’ experience in database development and management for those with Masters degree and 8 years for those with Bachelors degree.

  • Experience in designing and managing complex relational and spatial databases, with familiarity with open-source databases. SQL/ CommCare literacy strongly preferred.

  • Competence in working with Esri’s ArcGIS Desktop Suite or open-source mapping platforms like Quantum GIS.

  • Experience with digital data collection using iFormBuilder, Open Data Kit/Ona, FormHub or other online or offline digital data collection solutions preferred.

  • Hands-on experience in SQL/ CommCare servers desired.

  • Strong computer literacy

  • Strong organizational skills and demonstrated ability to multi-task and process information into action as to not delay program activities.

  • Demonstrated attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members.

  • Strong English skills required, both written and spoken.

  • Ability to work effectively with an ethnically diverse team in a sensitive environment.

    Success Factors

  • The ideal candidate will have a strong curiosity for understanding and working effectively within the complex cultural, political, security and social environment of Kenya.

  • S/he will be an excellent communicator, multi-tasker, with the ability to work in ambiguous situations.

  • The Database and MIS Manager will be a tolerant and flexible individual able to work in difficult and stressful environments and follow procedures.

  • S/he will be focused on team-building and capacity-building of national staff; be a strategic thinker, have strong skills in design monitoring and evaluation of development programs and maintain a sense of humor.

    How to Apply

  • For more information and job application details, see; Mercy Corps Database and Management Information Systems Manager Jobs in Kenya

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