Mercado Restaurant Hostess Jobs in Kenya

Mercado Restaurant Hostess Jobs in Kenya


Job Duties

  • Greeting guests as they enter, and putting them on a waiting list as necessary.

  • Providing guests with menus and answering any initial questions.

  • Seating guests at tables or in waiting areas.

  • Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.

  • Engaging with guests to ensure they’re happy with food and service.

  • Responding to complaints and helping to resolve them.

  • Answering phone calls, taking reservations and answering questions.

  • A knowledge of the menu.

  • Helping out with other positions in the restaurant as needed.

  • Providing great customer service.

    Hostess Requirements:

  • High school diploma or equivalent preferred.

  • Ability to provide top-notch customer service in a fast-paced environment.

  • A positive attitude and ability to work well under pressure with all restaurant staff.

  • Does high-quality work while unsupervised.

  • Able to work in a standing position for long periods of time.

  • Able to safely lift and easily maneuver trays of food when necessary.

  • Willing to follow instructions and ask questions for clarification if needed.

  • Able to handle money accurately and operate a point-of-sale system.

  • Able to work in a busy restaurant environment.

  • Restaurant experience a plus.

    How To Apply

  • Send your application to

  • operations@mercado.co.ke


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