Mastercard Nigeria Manager, Technical Account Management Jobs

Mastercard Nigeria Manager, Technical Account Management Jobs


Responsibilities

  • Resolves day-to-day technical/operational issues and escalates as appropriate

  • Notifies customer accounts of product enhancement releases that changes services or enhances functionalities

  • Performs account training and/or retraining functions

  • Regularly contacts accounts to check if their support needs are met and no open issues remain

  • Improves product offerings by communicating customer feedback to Product Management and Engineering

  • Identifies customer needs and arranges for training and communication of enhancements
    Ensures customer's compliance with all MasterCard technology enhancements

    Job Specific Experiences

  • Demonstrates success in project management, focused on specific technical aspects of customers accounts and implementing technical solutions
    Broadening Experiences:

  • Participated in cross-functional projects within own Country/Region.

    How to Apploy

  • For more information and job application details, see; Mastercard Nigeria Manager, Technical Account Management Jobs




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