Marriott International General Manager Jobs in Nigeria

Marriott International General Manager Jobs in Nigeria

Marriott International is a leading global Lodging company based in Bethesda, Maryland, USA, with more than 4,100 properties in 79 countries and reported revenues of nearly $14 billion in fiscal year 2014.

Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott.

Marriott has more than 361,000 people working worldwide at managed or franchised properties and corporate offices. Marriott has been consistently recognized as a top employer and for its superior business ethics.

The company also manages the award-winning guest loyalty program, Marriott Rewards® and The Ritz-Carlton Rewards® program, which together surpass 49M members.


Business Strategy Development:

  • Stays current with industry trends and monitors strengths and weakness of competition; explores new business opportunities;
  • Develops business plans designed to maximize property customer satisfaction, profitability, and market share;
  • Ensures property business plans are aligned with the hotel’s business strategies; translates Marriott global strategic plan into one that can be executed on property.

    Business Strategy Execution:

  • Executes business plans designed to maximize property customer satisfaction, profitability, and market share;
  • Ensures that property business plans and employees are aligned with business strategies;
  • Holds property leadership team accountable for successful delivery of business plans; experiments with new ideas and takes calculated risks to improve guest satisfaction and profitability;
  • Evaluates the success of property business strategies to inform future business plan enhancements;
  • Continually ensures business plans and actions have a positive impact on property performance.

    Sales and Marketing:

  • Works closely with Sales and Marketing team to develop revenue generating strategies for property;
  • Identifies new business leads, develops tailored sales approach, and actively pursues leads with Sales and Marketing team; validates that sales and marketing strategy is aligned with brand strategy and is effectively executed against established goals;
  • Verifies that property leaders understand and leverage Marriott demand engines to full potential;
  • Augments guest preference for property through booking ease and quality interactions with sales force.

    Talent Management and Organizational Capability:

  • Creates a cohesive and high-performance Executive Committee that continuously strives for positive results and improvement;
  • Coaches Executive Committee by providing specific feedback and holds them accountable for performance;
  • Creates learning and development opportunities for employees; creates and effectively executes development plans for both direct reports based on their individual strengths, development needs, and career aspirations;
  • Ensures all managers are doing the same for their direct reports; identifies resource needs to strengthen property team;
  • Creates succession plans for future job openings; actively supports the staffing process;
  • Ensures effective work processes, systems and teamwork are in place to maximize individual and overall property performance.

    Business Information Analysis:

  • Reviews business related data such as market share, financial performance, inventory, employee engagement, and customer satisfaction;
  • Analyzes business information to proactively address changing market conditions, ensure property operates within budgetary guidelines, and achieves profit margin goals;
  • Uses business information to identify indicators of product and service successes and opportunities for improvement; integrates business
    information into business plans.

    Employee and Labor Relations:

  • Verifies that all employees are treated fairly, and with respect; builds rapport with employees by fostering an environment of open communication and spending time with employees on the frontlines;
  • Makes Self-available to employees (“open door policy”); verifies that pay and benefits are appropriate for labor market; celebrates the success of employees in a public way;
  • Works with Human Resources to maximize employee engagement and monitor local labor environment to address issues as needed.

    Revenue Management:

  • Works with Revenue Management team to develop effective pricing strategies, balancing seasonality, economy, customer segments, property objectives and customer satisfaction;
  • Established revenue strategy that supports the hotel’s positioning in local market;
  • Ensures demand forecasting and sound revenue practices are in place to maximize yield; identifies ways to grow occupancy, RevPAR, and market share by researching and staying aware of competitor strategies; controls labor and capital expenses.

    Owner Relations:

  • Builds strong rapport with property owners through proactive and on-going communication;
  • Keeps owner informed of brand initiatives and guest experiences; provides owners with in-depth analysis of property performance, incorporating guest, financial and employee business data;
  • Manages an effective balance between owner interests and Marriott brand interests and develops solutions that create value for both; develops and effectively promotes ideas for improving property service and profitability to ownership.


  • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years’ experience in the management operations, sales and marketing, finance and accounting, or related professional area.
  • 4-year Bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years’ experience in the management operations, sales and marketing, finance and accounting, or related professional area.
  • General Manager experience in limited or full-service property.
  • Ability and willingness to work flexible hours including weekends, holidays and late nights.
  • Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.

    How to Apply

    Interested and qualified candidates should apply online by 30th July, 2019

    For more information and job application details, see; Marriott International General Manager Jobs in Nigeria

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