Male Administrative Staff at Pickmeup International Company Jobs in Nigeria

Male Administrative Staff at Pickmeup International Company Jobs in Nigeria


Pickmeup International Company

  • The transportation industry is antiquated and has remained relatively unchanged, with minimal use of technology, sub-par service levels, and no national brand.

  • Pickmeup is the first national brand for on-demand rides.

  • We offer businesses a superior experience built on convenience, reliability and unmatched customer service, all powered by our proprietary technology platform.

  • We provide easy web and mobile transportation, flexible ride options, transparent pricing, real-time tracking and confirmations, up-to-the-minute ETAs, Ride Ratings and a feature-rich API for a seamless “last mile” logistics solution.

  • Pickmeup is headquartered in Warri, Nigeria.

    Job Descriptions

  • Monitor the operation and general activities of customers and drivers.

  • Monitor drivers relationship with customers.

  • Identifying trends and rending optimum service to customers.

  • Assist in design, review and update processes, policies and procedures line with organizations value proposition and communicate service standards to the operations so that quality customer satisfactory is achieved.

  • Coach and train drivers to ensure proper understanding of the drivers and customers application and other goals and polices of the organization required to optimize services.

  • Note customers complaints and points of improvement and ensure complaints are properly attended to, queries escalated appropriately and ensure customer informed of their state in the resolution process.

  • Establish and maintain professional friendly relationship with drivers.

  • Collaborate with relevant departments e.g marketing in
    deploying promos and other activities.

  • Provide feedback on customer patronage and perception of pickmeup brand and services for brand evaluation and development.

  • Provide weekly report for all activities and department.

    Requirements

  • Candidates should possess IT knowledge.

  • Experience with any Ride hailing Company is an added advantage.

    Application Closing Date

  • 28th February, 2020.

    How to Apply

  • Interested and qualified candidates should send their Cover Letter and Resume to: recruitment@pickmeup.ng using the "Job Title and Location'' as the subject of the mail.

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