Makerere University Directorate for ICT Support - End User Support Administrator Jobs in Uganda
Makerere University Directorate for ICT Support - End User Support Administrator Jobs in UgandaQualificationsHonour's Bachelor's degree in ICT or related field from a recognized institution
At least 1 years' experience supporting ICT users and must have both hardware and software skills.
Skills and Competencies
Experience in hardware and software trouble shooting
Good conceptual skills
Initiative and innovation
Good interpersonal skills
Output – oriented work habits
Duties and Responsibilities
Effectively manage all ICT related queries originating from end users
Implement the public relations function for DICTS
Coordinate performance monitoring of various information systems and services from an end user perspective
Manage DICTS operational meetings for internal staff
Act as a secretary to various University ICT committees to which DICTS is a Secretariat
Undertake periodic surveys and analysis of the perception of users about various information systems and services as well as the performance of DICTS
Disseminate information related to ICT facilities, policies and procedures to end users
Handling any other duties which may be assigned by the End User Support Manager from time to time.
How to Apply
For more information and job application details, see; Makerere University Directorate for ICT Support - End User Support Administrator Jobs in Uganda
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