MainOne Cable Nigeria Internship & Exp. Cloud Support Officer Jobs

MainOne Cable Nigeria Internship & Exp. Cloud Support Officer Jobs


Responsibilities

  • Work with the Cloud Implementation, Cloud operations and Cloud Solutions teams to deliver customer projects.

  • Respond to implementation requests with Work breakdown schedules (WBS) or implementation plan

  • Implement on-Premise (Microsoft Private cloud with Windows Azure pack and Azure Stack), cloud (AWS, Azure) and hybrid solutions.

  • Implement BCDR solutions

  • Implement Windows server solutions

  • Prepare Documentations and reports for implemented projects

  • Provide support to the Operations team on escalations

  • Comply with support processes and procedures to ensure customer satisfaction and service level objectives (SLO) are met.

  • Identify, recommend and implement potential improvements to service efficiency.

  • Ensure quality, up-to-date documentation exists for all service arrangements

    Qualifications, Skills & Competencies

  • Bachelor's Degree in Computer Sciences, Information Management or related Engineering field is preferred

  • Minimum years of Experience: 3

  • Experience with Microsoft public, hybrid and private cloud

  • Technical Expertise in cloud service delivery models including infrastructure as a service, platform as a service and software-as-a-service; automation; hypervisors; containers; virtual compute, storage, and networks; virtual infrastructure management; self-provisioning; and scaling.

  • Experience working with Windows/Linux operating systems


  • Powershell scripting experience will be an added advantage

  • Networking experience will be an added advantage.

  • Certifications in Linux, Hyper-V, Windows Server, Microsoft System Centre, VMware, Storage, and other Cloud Technologies considered a plus for this position.

  • Excellent customer engagement skills
    Excellent oral and written communication skills

  • Ability to follow through project
    phases or life cycle, following Project implementation guidelines to achieve effectiveness in project delivery

  • Good understanding of networking in a cloud-based environment

  • Problem solving skills

  • Prioritizing skills

  • Troubleshooting skills

    Demands of the Job

  • Ability to take ownership

  • High level of initiative and creativity in discharging assigned tasks.

  • Ability to work under pressure

  • Ability and willingness to work long hours and meet tight deadlines when required.

    How to Apply


  • For more information and job application details, see; MainOne Cable Nigeria Internship & Exp. Cloud Support Officer Jobs




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