Main One Cable Support Intern Jobs in Nigeria

Main One Cable Support Intern Jobs in Nigeria


The Technical Support Intern will be responsible for the following functions:

  • Configure, test and provision customers on CRM platform.

  • Coordinate 3rd party installation and support activities.

  • Assign new requests/opportunities captured from MainOne website.

  • Run weekly reports on incidents – opportunities and complaints.

  • Network management and monitoring.

  • Perform 1st level fault troubleshooting tasks.

  • Liaise with OEM to resolve technical related issues.

  • Liaise with vendor(s) for customer installations.

  • Escalate unresolved issues to the appropriate teams.

  • Critically analyze customer complaints and issues with a bid to providing lasting solution.

  • Continually drive customer satisfaction through speedy resolution of complaints.

    Qualifications, Skills & Competencies

  • BSc/HND in a relevant study.

  • Excellent communication skills.

  • Multitasking skills.

  • CCNA will be an advantage.

  • Previous experience in a similar position is an added advantage.

    Demands of the Job

  • Required to communicate constantly with customers to understand requests, complaints and follow up until issues are resolved.

  • May be required to stay after office hours.

  • Job requires a lot of patience, and exemplary communication skills.

    How to Apply

  • For more information and job application details, see; Main One Cable Support Intern Jobs in Nigeria

    Find Latest Jobs in Nigeria Today - Recruitment in Nigeria Job - Nigerian Jobs - in Nigeria - Job Vacancies in Nigeria

    Search our career portal & find the latest Nigerian job positions, career opportunities & jobs in Nigeria.

    Jobs in Nigeria - banking jobs in Nigeria, IT jobs in Nigeria, accounting jobs in Nigeria, NGO jobs in Nigeria, business administration in Nigeria, ICT jobs in Nigeria, UN jobs in Nigeria, procurement jobs in Nigeria, education jobs in Nigeria, hospital jobs in Nigeria, human resources jobs in Nigeria, engineering jobs in Nigeria, teaching jobs in Nigeria, and other careers in Nigeria.

    Oil and Gas job vacancies in Nigeria, MTN jobs in Nigeria, job vacancies in Nigeria for fresh graduates.

    Federal government jobs in Nigeria, job vacancies in Nigeria Federal Civil Service.

    Find your dream job from 1000s of vacancies in Nigeria posted and updated daily - click here!

  • Click here to post comments

    Join in and write your own page! It's easy to do. How? Simply click here to return to African Jobs.