Main One Cable NOC Support Engineer (French Speaking) Jobs in Nigeria

Main One Cable NOC Support Engineer (French Speaking) Jobs in Nigeria


Responsibilities

  • NOC support engineer will be responsible for proactive monitoring of Transmission and IP devices across MainOne’s network through the support of Network monitoring systems, perform first line troubleshooting/fault isolation, resolve was necessary and escalate to other levels for support in line with MainOne’s internal processes.

  • Monitor Main One’s network providing specific update, status and performance of all network components, capacity services etc.

  • Identify and provide at least first line support on all faults on the Main One network in accordance with the Company’s standard operating procedure for fault escalation and management

  • Maintain and ensure full compliance with all Main One’s NOC processes and procedures

  • Ensure proper technical documentation of all network events throughout normal/shift cycle or operations.

  • Answer all network support related telephone calls and interface with internal/external customers on operational issues and related network events, using Main One’s standard operating procedures.

  • Run daily and weekly management reports on network events and activities as well as tracking escalations and other key performance indicators and ensure all customer SLAs are met

    Qualifications, Skills & Competencies

  • Ability to speak French as a second Language is a major advantage

  • Strong analytical and problem-solving skills

  • Strong Knowledge of Synchronous Digital Hierarchy technology

  • Strong Knowledge of DWDM/OTN technology

  • Strong knowledge of PtP/PtMP Microwave technologies

  • Knowledge of basic TCP/IP configurations and troubleshooting

  • Excellent and effective communications skills, both orally and in writing

  • 2-3 years’ experience in the configuration, operations and maintenance of optical fiber SDH and wireless network
    equipment.

  • Ability to use OTDR, E-Analyzer, SDH Analyzer, power meter and other signal testing tools/instruments

  • Working Knowledge of Huawei OSN series equipment.

  • Working knowledge of Ubiquiti or Ceragon radio.

  • Working knowledge of IP devices will be a plus.

    Qualification:

  • BSC/HND Electrical/Electronic Engineering or related discipline.

    Demands of the Job

  • Will be ready to work on 24 X 7 base depending on the shift roaster to man the network surveillance tools. Also, should be ready to travel to support other MainOne Operations in Africa and beyond.

    How to Apply

  • For more information and job application details, see; Main One Cable NOC Support Engineer (French Speaking) Jobs in Nigeria


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