Main One Cable Field Support Engineer Jobs in Nigeria

Main One Cable Field Support Engineer Jobs in Nigeria


  • Track and repair signal outages on Gpon including signal leakages on the network in coordination with Engineering, Maintenance and NOC teams.

  • Ensure sites are attended to within SLA.

  • Update dispatch with accurate information pertaining sites and customer feedback.

  • Ensure quality is attained with reference to industry standards.

  • Handle CPES and ensure they are well packaged with all accessories intact in cases of recovery.

  • Maintain integrity including management of customer premise, company Image and phone etiquette.

  • Share feedback on issues pertaining to the network and customer experience.

  • Share relevant information with relevant teams including addresses, gaps and network issues.

  • Respond to customer inquiries about products, work operations, etc. during field contacts.

  • Produce and maintain all records related to the assigned tasks.

  • Perform preventive maintenance tasks on customer premises, including among others Coaxial and Optical Fiber cables, disconnection of idle drops, report sagging cables and damaged network devices including Lockboxes/passive and active devices.

  • Ensure work tools are well maintained including laptops, Compression tools, motor bikes etc.

    Qualifications, Skills & Competencies

  • First degree in a relevant field of study.

  • Minimum of 5 years' experience in the design and construction of Fiber Optic Networks, including 2 years of experience at various levels of project management.

  • A comparable amount of training, education and experience may be substituted in lieu of some of the minimum qualification.

  • Good knowledge of GPON protocol (ITU-T G.98x standards) and/or a strong experience of GPON equipment configuration (OLT & ONT) is mandatory.

  • Considerable knowledge of design and construction practice on GPON fiber optic networks.

  • Good knowledge of equipment and technologies like.

  • Ethernet access networks (VLAN bridging, cross-connect).

  • Ethernet QoS (policing, shaping, IEEE 802.1p, 802.1q, 802.1ad).

  • Measurement equipment's (protocol emulators, traffic generators, protocol analyzers).

  • Ability to operate an OTDR to troubleshoot and test fiber optic cable.

  • Ability to troubleshoot large GPON network with minimal supervision.

  • Thorough and complete knowledge of rules, regulations, policies and procedures applicable to electric and communication industry, and the ability to apply them in day-to-day engineering situations.

  • Considerable knowledge of local and state permitting agencies codes and regulations.

  • Considerable knowledge of other office software, such as Microsoft Word, Excel and Access.

  • Ability to write technical specifications.

  • Extensive knowledge of creation of fiber optic paths and calculation of loss budgets.

  • Considerable ability to establish effective working relationships with internal and external customers.

  • Ability to plan the work of technical personnel engaged in surveying.

    Demands of the Job

  • Possibilities of working at odd hours should be expected.

    How to Apply

  • For more information and job application details, see; Main One Cable Field Support Engineer Jobs in Nigeria

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