Magnatec Solutions Business Analyst Jobs in Nairobi, Kenya

Magnatec Solutions Business Analyst Jobs in Nairobi, Kenya

  • Our client, Magnatec Solutions Limited, is a dynamic customer focused Technology solutions company.

  • They are seeking to recruit a highly talented professional to fill in the following position in their Nairobi office:

    Business Analyst

  • Reporting to the Implementation Manager, the Business Analyst will be responsible for problem-solving approach to understand the customer’s business and translating them to solutions.

  • The incumbent will also be tasked with ensuring the quality and success of the projects they’re involved in.

    Principal Accountabilities

  • Managing and resolving customer issues to ensure a positive customer experience

  • Managing customer expectations regarding priority issues, resolution time and workaround acceptance

  • Leveraging internal knowledge base, technical resources and knowledge from the management when implementing solutions

  • Conducting detailed technical diagnostics of customer software issues

  • Maintaining customer communication and regularly updating the Implementation Manager

  • Proactively seeking solutions to customers

  • Managing of multiple concurrent project assignments

  • Ensuring effective upselling of the company products with the existing clients

    Key Skills and Qualifications

  • Bachelor degree/diploma in IT, Accounting, Finance or a related field from
    a recognized Institution.

  • Minimum of 2-3 years of work experience in Technical/Finance

  • Proven knowledge of the accounting or financial applications (ERPs)

  • Accounting experience will be an added advantage

  • Experience in Microsoft SQL Server and SQL database systems.

  • Excellent communication and presentation skills

  • Effective comprehension of financial concepts/ terminology

  • Problem solving skills, strong organisational and interpersonal skills

    How to Apply

  • Interested candidates are requested to forward their updated CVs to

  • stating the subject heading “BUSINESS ANALYST” by 7th February 2020, indicating their current and expected remuneration (MUST), daytime telephone contacts and addresses of three referees.

  • Only shortlisted candidates will be contacted.

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