Madas Company Limited Customer Service Officer Jobs in Nigeria

Madas Company Limited Customer Service Officer Jobs in Nigeria

Job Description

This is not limited to the following:

Contact client by telephone to sell the company’s service.

Receive walk in clients and attend to their needs.

Record names, addresses, purchases, and reactions of prospects contacted.

Obtain customer information such as name, address, and payment method, and enter into CRM.

Deliver scripted sales pitch to the customer.

Record customer details including reaction to the product or service offered

Answer telephone calls from potential customers who are responding to advertisement.

Contact customers to follow up on initial interaction.

Adjust scripted sales pitch to meet needs of specific individuals

Cold call, direct email, and perform other lead generation activities.

Receiving Calls and Making call to solve customer questions, inquiries, complains.

Analyze the current customer base to identify potential sales opportunities

Stay up to date on company best practices, policies, products, pricing, and promotions

Increase overall sales efficiency and profitability through excellent salesmanship.

Qualification / Experience

Candidates should possess an OND / HND / B.Sc qualification.

Equivalent experience in related field acceptable as well

1-3 years experience in Customer service

Must be an intermediate level user of Microsoft office suite {Word, Excel and PowerPoint}

Must have passion for Sales

Good Telephone skill

Must live within Job location (Mile 12,Ikorodu axis)

Knowledge, Skills and Competency:

Familiarity with relevant software, such as Microsoft Office Suite

Strong interpersonal and communication skills (both verbal and written)

Critical thinking skills, analytical

Creatively-minded, good at thinking ‘outside the box’

Skills of persuasion

Computer skills

Ability to

travel when necessary to meet with customers and/or stakeholders and build business relationships

Must be available full time

Proactive

People and customer management skills

Strong organizational skills

Good English Speaking

Good Telephone skill

Good customer communication skills

Working experience in call center or customer care center

Remuneration

N40,000 monthly.

Renumeration, attractive Basic and commission plus other benefits.

How to Apply

Interested and qualified candidates should forward their CV's to:

itamah.ezekiel@madasfinance.com using the "Job Title" as the subject of the email.

Note

If you are not qualified for this position please do not apply.

Only qualified and shortlisted candidates will be contacted.

Only Candidates who stay within Job location will be considered.


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