Lori Systems Driver Engagement Associate Jobs in Kenya

Lori Systems Driver Engagement Associate Jobs in Kenya


The Company

  • Lori is a venture-backed, rapidly growing organization that is building a cutting-edge logistics infrastructure for trucking in Africa.

  • The start-up is tackling a massive issue - $180 billion is spent annually on haulage across Africa, and up to 75% of a product’s cost is due to logistics, compared to 6% in the US.

    The Position

  • Lori is seeking a hands-on Driver Engagement Associate to join our Transport Excellence - Driver Engagement team.

  • You will be tasked to bring in new ideas and join the drive of having a world class platform of driver engagement and needed to conduct professional calls, manage drivers according to the organisation’s policy and mostly prepare and provide accurate and timely reports.

  • You will directly report to your line manager.

    Responsibilities

  • Monitor on-journey trucks from point of loading to the point of offloading.

  • Ensure professional calls are made out to drivers for getting required information.

  • Ensure client reports are timely prepared and shared for reference of on-journey,offloading and empty return trucks.

  • Accurate and detailed information to always be keyed in the TrakIT system.

  • Ensure daily clean up is done on the periscope dashboards to avoid backlogs and inaccurate information.

  • Monitor Whatsapp groups and respond to
    groups in a professional manner where answers are straight forward.

  • Consistent follow up with clerks on offloading sites to provide accurate information.

  • Prepare breakdown reports, incident reports and accident reports which are shared on a timely manner as per SOP.

  • Ensure full participation on team meetings by giving feedback on the daily challenges faced.

    Requirements

  • A Diploma in a logistics / business related course

  • Track record of delivering results at a top company

  • 1-2 years’ experience from a role in customer service

  • A proven leader with a high ability to influence others

  • An innovative approach to problem-solving

  • A willingness and ability to get into the weeds and solve problems at hand

  • Excellent project management skills

    How to Apply

  • For more information and job application details, see; Lori Systems Driver Engagement Associate Jobs in Kenya


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