Lori Systems Driver Engagement Associate Jobs in Kenya
Lori Systems Driver Engagement Associate Jobs in KenyaThe Company Lori is a venture-backed, rapidly growing organization that is building a cutting-edge logistics infrastructure for trucking in Africa.
The start-up is tackling a massive issue - $180 billion is spent annually on haulage across Africa, and up to 75% of a product’s cost is due to logistics, compared to 6% in the US.
Lori is seeking a hands-on Driver Engagement Associate to join our Transport Excellence - Driver Engagement team.
You will be tasked to bring in new ideas and join the drive of having a world class platform of driver engagement and needed to conduct professional calls, manage drivers according to the organisation’s policy and mostly prepare and provide accurate and timely reports.
You will directly report to your line manager.
Monitor on-journey trucks from point of loading to the point of offloading.
Ensure professional calls are made out to drivers for getting required information.
Ensure client reports are timely prepared and shared for reference of on-journey,offloading and empty return trucks.
Accurate and detailed information to always be keyed in the TrakIT system.
Ensure daily clean up is done on the periscope dashboards to avoid backlogs and inaccurate information.
Monitor Whatsapp groups and respond to groups in a professional manner where answers are straight forward.
Consistent follow up with clerks on offloading sites to provide accurate information.
Prepare breakdown reports, incident reports and accident reports which are shared on a timely manner as per SOP.
Ensure full participation on team meetings by giving feedback on the daily challenges faced.
A Diploma in a logistics / business related course
Track record of delivering results at a top company
1-2 years’ experience from a role in customer service
A proven leader with a high ability to influence others
An innovative approach to problem-solving
A willingness and ability to get into the weeds and solve problems at hand
Excellent project management skills
How to Apply
For more information and job application details, see; Lori Systems Driver Engagement Associate Jobs in Kenya
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