Living Goods Technology Product Manager Jobs in Kenya

Living Goods Technology Product Manager Jobs in Kenya

  • Living Goods continues to work closely with governments and their partners to strengthen national community health systems.

  • We are leveraging smart mobile technology and real-time data to optimize outcomes, performance and accountability.

  • We therefore work with governments and partners to co-create technology solutions to make universal health coverage a reality.

  • This role is responsible for overall lifecycle management of the selected solution throughout the product development cycle.

  • She/he will work collaboratively the Partnership Team to understand requirements to develop the product roadmap, project-manage the product/solution and lastly, oversee support services to ensure client’s needs are met.

  • The role reports directly to the Chief Technology Officer and will be embedded within the tech team.

  • She/he should have expertise in product maintenance, project support and change management.

    Roles and Responsibilities

  • Define the product strategy, manage the product roadmap, future direction and prioritize the backlog to drive incremental change and delivery on key business objectives aligned with expectations of various partners

  • Develop detailed product plans and release schedules, and keep key milestones on track

  • Project-manage the product development cycle and continuous partner engagement

  • Lead the internal and collaborate with external agency teams on the feature development and interface enhancements of deliverables (wireframes, visual designs, etc.)

  • Secure the necessary product approvals with the required stakeholders

  • Collaborate closely with clients, strategic partners, engineering teams, additional product teams, and other cross functional stakeholders to ensure flawless delivery

  • Lead the delivery of the product to external clients

  • Lead the continuous maintenance of the product/solution by closely working with partnership team

  • Provide post-delivery services to ensure client’s needs are met in line with initial or changing requirements.

  • Liaise with internal Software Engineering teams to ensure Service Level Agreements are established.

  • Lead the measuring of client satisfaction, reporting and following up action plans

  • Develop detailed technical and non-technical requirements for engineers

  • Measure product performance and
    gather key insights to inform future enhancements

  • Provide status updates to key leadership stakeholders, partners and clients on product development

  • Assess market trends, competitive landscapes, emerging technology and potential strategic partners that can unlock opportunities to deepen our technology

  • Stay closely connected to stakeholder insights/needs/pain points to influence future product roadmaps

  • Ensure that user experience, features, and workflows within the platform deliver the expected business requirements

  • Develop user journeys and experiences that will delight customers

    Skills and Competencies

  • 5-8+ years of experience working in a client-facing product development role with a proven track record of managing projects from concept to delivery

  • Understanding of working within digital health and m-health technology space

  • Experience collaborating closely with engineering teams and/or third-party technology partners with the ability to serve as the connective tissue between stakeholders and clients, internal heath and operational teams, and the engineering team doing the development

  • Fluency navigating technical discussions with the ability to translate client needs into business requirements

  • Creative thinker with exceptional problem-solving skills

  • Strong curiosity with a love of learning and exploring new technologies with potential for innovation

  • Enthusiasm and passion for digital health and technology for development

    Minimum Qualifications

  • A Master’s or bachelor’s degree in Information and Communication Technology, Computer Science, Engineering from a recognized university/institution

  • Product development, innovations, design and QA certifications an added advantage.

    How to Apply

    For more information and job application details, see; Living Goods Technology Product Manager Jobs in Kenya

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