Latest Customer Service / Front Desk Job Recruitment in Nigeria Customer Service Manager - Getfit Technologies Limited Jobs

Latest Customer Service / Front Desk Job Recruitment in Nigeria Customer Service Manager - Getfit Technologies Limited Jobs

Job Summary

  • Develop service procedures, policies and standards Keep accurate records and document customer service actions and discussions Analyse statistics and compile accurate reports.

  • Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution.

  • Set a clear mission and deploy strategies focused towards that mission Control resources and utilise assets to achieve qualitative and quantitative targets.

  • Adhere to and manage the approved budget Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment.

  • Keep ahead of industry's developments and apply best practices to areas of improvement Maintain an orderly workflow according to priorities

  • Supervise day-to-day operations in the customer service department.

  • Respond to customer service issues in a timely manner.

  • Create effective customer service procedures, policies, and standards.

  • Implement an effective customer loyalty program.

  • Maintain accurate records and document all customer service activities and discussions.

  • Hire and train new customer service agents.

  • Manage the approved budget of the customer service department.


  • BS degree in Business Administration or related field

  • Strong client-facing and communication skills

  • Working knowledge of customer service software, databases and tools

  • Awareness of industry's latest technology trends and applications

  • Ability to think strategically and to lead
    Proven working experience as a customer service manager for smart phone

  • Experience in providing customer service support

  • Excellent knowledge of management methods and techniques

  • Proficiency in English Customer service orientation

    How to Apply

  • Interested and qualified candidates should send their CV to:

  • using the Job Title as the subject of the email.

    Find Latest Jobs in Nigeria Today - Recruitment in Nigeria Job - Nigerian Jobs - in Nigeria - Job Vacancies in Nigeria

    Search our career portal & find the latest Nigerian job positions, career opportunities & jobs in Nigeria.

    Jobs in Nigeria - banking jobs in Nigeria, IT jobs in Nigeria, accounting jobs in Nigeria, NGO jobsin Nigeria, business administration in Nigeria, ICT jobs in Nigeria, UN jobs in Nigeria, procurement jobs in Nigeria, education jobs in Nigeria, hospital jobs in Nigeria, human resources jobs in Nigeria, engineering jobs in Nigeria, teaching jobs in Nigeria, and other careers in Nigeria.

    Oil and Gas job vacancies in Nigeria, MTN jobs in Nigeria, job vacancies in Nigeria for fresh graduates.

    Federal government jobs in Nigeria, job vacancies in Nigeria Federal Civil Service.

    Find your dream job from 1000s of vacancies in Nigeria posted and updated daily - click here!

  • Click here to post comments

    Join in and write your own page! It's easy to do. How? Simply click here to return to Africa Jobs.