KUCCPS Assistant Customer Care Officer Jobs in Kenya

KUCCPS Assistant Customer Care Officer Jobs in Kenya


  • The job holder performs customer service roles for the realisation of a satisfying and exciting service experience for the Placement Service clients and stakeholders.

    Key Responsibilities

    Duties and responsibilities for the position entail: -

  • Handling inquiries through the call centre, the reception area and social media platforms regarding various issues or redirect them to the relevant office/officer;

  • Maintaining customer register and complaints register as guided;

  • Giving out information on the services offered by the placement service; and

  • Assisting with the recording, filing and retrieval of customer service matters and complaints.

    Minimum Requirements

    For appointment to this grade, an officer must:

  • Have a minimum of three (3) years relevant work experience in the Public Service or in the Private Sector;

  • Have a Diploma in any of the following: - Journalism, Mass Communications, Public Relations
    other relevant and equivalent qualification from a recognized institution;

  • Be proficient in computer applications.

  • Fulfill the requirements of Chapter Six of the Constitution; and

  • Show merit and ability as reflected in work performance and results.

    How to Apply

  • For more information and job application details, see; KUCCPS Assistant Customer Care Officer Jobs in Kenya


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