KRA Officer – IT Resource Management & Reporting Jobs in Kenya

KRA Officer – IT Resource Management & Reporting Jobs in Kenya


Job Summary:

  • The Job Holder is responsible for coordinating Performance Contracting, Performance Appraisal, Training and workshops in the division; he/she maintains updated records for all ICT staff and other related activities such as skills inventory, training, and registration to professional bodies.

    Key Responsibilities:

  • Maintains an updated record of all the ICT staff including history for deployment, transfers and promotions, skills inventory among others.

  • Consolidates submitted evidences for divisional performance contract and Appraisals and Board of Directors PC Evaluation.

  • Provide secretarial support for the preparation of the Divisional Annual Training Needs Assessment by preparing the schedules, facilitating meeting, taking minutes, collating and submitting the same for review and adoption.

  • Maintain an up to date ICT staff Job Specifications, Job descriptions and responsibility matrix.

  • Maintain records for Compiled ICT skills inventory.

  • Liaise with HR and various training providers on the implementation of the Annual Training calendar.

  • Consolidates invoices from ICT staff for renewal of membership with relevant professional bodies and follow-up with professional bodies for effective renewal within stipulated timelines.

  • Facilitate the contractors on various issues including sitting space, security clearance and payments among others.

  • Responsible for recording and tracking the tasks, which have been marked for action to various contacts and reports on the progress of implementation.

  • Follow up with the respective recipients of various assignments and update status in the bring up sheet.

  • Ensure conformity to ISO (9001/2015 and 27001/2013) and data security requirements.

    Academic Qualifications/ Professional Qualifications

  • Bachelor’s degree in IT/ Business Administration / Management Course or any other related course.

    Professional Certification or trainings in at least one of the following areas will be an added advantage

  • Project Management i.e.
    Prince 2; PMP

  • IT Service Management i.e. ITIL.

  • IT Governance.

    Technical Skills Required

  • Good documentation, record keeping and filing skills in accordance to ISO 9001:2015 for proper handling of Staff records, induction, and meeting facilitation across the ICT Division.

  • Excellent Report and Minute writing skills.

  • Practical skills in raising the purchase requests and following up procurements with relevant stakeholders.

  • Knowledge of the SAP processes for Performance Contracting management; supplies chain management, financial management and travel management in KRA.

    Relevant Work Experience

  • Must have worked in a busy IT environment for at least one (1) year post-graduation with a passion for IT Governance, Staff Management and Office Administration.

    Key Competencies

  • Excellent listening and communication skills.

  • Ability to interact confidently with users to establish what the problem is and explain the solution Be proactive with good analytical and problem solving skills.

  • Must be able to sustain confidentiality at all times.

  • Good Time management.

  • Team player

  • Ability to pay attention to details.

  • Ability to prioritize competing work commitments and deliver on time ( Result oriented).

  • Passion for innovation and creativity.

  • High levels of integrity.

  • Ability to work under minimum supervision.

    How to Apply

  • For more information and job application details, see; KRA Officer – IT Resource Management & Reporting Jobs in Kenya


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