KRA Chief Manager – ICT Infrastructure Jobs in Kenya

KRA Chief Manager – ICT Infrastructure Jobs in Kenya

Job Summary

  • The Chief Manager, IT Infrastructure as the head of IT Infrastructure Section in ICT Division.

    The overall responsibility for this position include following functions:

  • Data Centre Management;

  • System and Database Management;

  • Infrastructure Management, Design, and Planning;

  • IT Service Continuity, Availability, Capacity Planning and Service Monitoring.

    Duties and Responsibilities

  • Design and implement short- and long-term strategic plans deliver network capacity needed to meet existing and future KRA IT infrastructure requirements.

  • Develops, implements, maintains policies, procedures, standards and associated training plans for network resource administration and appropriate use.

  • Responsible for strategic planning, design and deployment IT infrastructure and networks with support from vendors

  • Plans, acquires, and coordinates installation of in-house and remote hardware and software tools across the organization’s network and approves all upgrades.

  • Spearhead selection and implementation of suitable and cost effective technology solutions for use in KRA

  • Conduct research and make recommendations on network products, services, protocols, and standards in support of infrastructure procurement and implementation in a cost effective manner

  • Manages and ensures optimal operation of all network hardware and equipment, including routers, switches, UPSs, load balancers, security installations, VOIP, IP telephony

  • Responsible for Corporate Data Centre(s) including recovery sites and data security

  • Manage and ensure effectiveness of security solutions, including firewalls, anti-virus solutions, and intrusion detection systems.

  • Tests networks & servers performance and provide network performance statistics and reports; develop strategies for maintaining network infrastructure

  • Responsible for system and database administration for all business systems

  • Provides leadership in the development, testing and support of the enterprise risk management program for business continuity and disaster recovery

  • Conducts IT infrastructure capacity planning, hardware and data centre equipment replacement strategy, service availability and monitoring.

  • Serves as a liaison person between the Authority, regulatory authorities/agencies and service providers on IT infrastructure and data networks aspects

  • Documents and maintains IT infrastructure assets inventory

  • Manages day-to-day operations of the IT Infrastructure Section to ensure effective technical support, target setting and performance management.

    Academic and Professional Qualifications

  • Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, Electrical / Electronic Engineering, Telecommunications or any other
    IT related field.

  • Masters degree in Computer Science, Business Administration, Information Systems or related Postgraduate degree will be an added advantage.

    The following certifications will be an added advantage:

  • Cisco Certified Network Professional or Cisco Certified Internet Engineer

  • Certified Data Centre Professional

  • Oracle Certified Administrator

  • Red Hat/Unix/Linux Certified Systems Administrator

  • Microsoft certifications; Certified Systems Engineer (MCSE)

    Relevant Work Experience Required

  • The post holder should have at least 7 years progressive experience in the IT environment, with at least 3 years’ experience at managerial level in large organisation

  • Extensive experience in Network, Data Centre and Database Management designs

  • Excellent knowledge of current protocols and standards, including Active Directory, Group Policies, Core Switching/Routing, SSL/IPSec, SAN, Virtualization, Business Continuity, Disaster Recovery, databases.

  • Hands-on experience troubleshooting hardware such as servers, routers, switches, modems, network interface cards, databases and installing network cabling and telephony systems

  • Conversant with programming languages such as Python, .Net, PHP.

  • Knowledge in budgeting and cost management


    The Job holder must:

  • Be performance driven

  • Demonstrate capacity in handling demanding leadership and management roles

  • Honest and of high integrity

  • Be resilient, focused, results oriented and a team player

  • Good understanding of the KRA’s goals and objectives.

  • Have strong analytical and problem solving skills

  • Have ability to pay attention to details and work under minimum supervision and for long hours

  • Strong interpersonal, written and oral communication skills.

  • Strong abilities to conduct research affecting business and propose suitable solutions/products

  • Ability to prioritize and proactively execute tasks in a high-pressure environment and make sound decisions in emergency situations.

  • Have good negotiation skills.

    How to Apply

  • For more information and job application details, see; KRA Chief Manager – ICT Infrastructure Jobs in Kenya

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