KPMG Head of HR Services Jobs in Kenya

KPMG Head of HR Services Jobs in Kenya

Role details

  • Our client, a reputable financial institution within the region, is looking for a forward-thinking and experienced individual to fill the role of Head, HR Services

  • The ideal candidate will be experienced in all aspects of HR administration, operations and transactions management, including maintenance of people records, employee welfare, employee relations, and wellness programs from a total reward perspective

    Job Purpose

  • Reporting to the CHRO, the role holder will be responsible for effective and efficient running of all HR transactional / operational activities covering the areas highlighted above.

    The role holder will also be:

  • Vast in the use of leading practice technology solutions to support delivery of transactional aspects of HR services, be able to effectively leverage analytics and be comfortable with data.

  • Responsible for administration of employee welfare and wellness programs and associated funds, as well as certain aspects of front desk management.

    Key Responsibilities

  • Provide input into the development/ articulation of the organization’s people strategy and play a critical role in its delivery and implementation;

  • Continuously identify business challenges stemming out of own area and champion the use of data to influence changes to operations, process or policy for the HR function;

  • Ensure an adequate mechanism exists for the collection, processing and analysis of people data in line with applicable legal requirements around records retention, privacy, confidentiality, access, etc.

  • Participate in the promotion of data governance and stewardship within the HR function in order to improve strategic and operational performance and insight;

  • Responsible for management, administration, periodic review and upgrade (where required) of the Human Resource Information System (HRIS);

  • Collaborate with other HRIS users to ensure integrity of the HRIS and advise management on organizational policy matters related to the HRIS;

  • Responsible for developing a winning strategy for the management of staff welfare, employee relations, reward, benefits administration; etc. to foster exceptional employee experience as well as boost productivity;

  • Identify leading practices in welfare management, benchmark the organization’s policies and practices against these and periodically champion the implementation of improvement initiatives subject to Management’s approval;

  • Perform other duties
    as assigned by the CHRO in line with agreed delegation matrix.

    Minimum Requirements

    Academic Requirements

  • A Bachelor’s degree in the humanities, social sciences, human resource management or any other related field.

  • A Master’s degree in strategic human resource management, organization development, business administration, etc. from a reputable institution will be an added advantage.

  • Membership with relevant local, regional or global professional bodies is required.

    Experience Requirements

  • Eight to twelve years’ experience in strategic human resource management in dynamic and complex organizational environment is key. Emphasis will be placed on experience relating to managing complex HR operations.

  • At least three years in career history must be in a similar role in terms of scale and complexity.

    Summary of competencies

  • Demonstrable knowledge of and exposure to all aspects of human resource management along the employee lifecycle

  • Broad knowledge and experience in HR operations, HR shared services management, resourcing, reward and benefits administration, organization development, change management, employee experience management, etc. is required.

  • Understanding of applicable laws and regulations.

  • Demonstrable experience in articulating HR services strategy and managing its implementation.

  • Extensive experience working with big data from a people perspective is critical.

  • Ability to effectively leverage data to present insights is also key.

  • Familiarity with standard HRIS.

  • Exceptional coordination and organizational skills is critical for this role

    Summary of Behavioural/General Competencies

  • Professionalism and integrity in line with organisation values

  • Planning and organization

  • Strategic thinking skills

  • Commercial acumen

  • Communication and interpersonal skills

  • Strong execution skills

  • Ability to effectively manage multiple stakeholders

  • Tact and diplomacy

  • Ability to manage and drive change.

    How to Apply

  • For more information and job application details, see; KPMG Head of HR Services Jobs in Kenya

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