Kilimall Shop Operation Officer Jobs in Kenya

Kilimall Shop Operation Officer Jobs in Kenya

  • Kilimall is Kenya’s largest online shopping mall.

  • We invite you to be part of our team by submitting your application to the following role bases in Nairobi.

    Shop Operation Officer

    This position involves all seller center back-end operations.

  • You will be accountable for the most important department of Kilimall’s boosting growth and profitability.

  • The incumbent will be reporting to the Operations Supervisor.


  • Driving the growth by setting up right prices for various products

  • On-boarding 100% of assigned accounts products

  • Developing product list description

  • Participating in key promotional events in the company such as Flash sales, Black Friday etc.

  • Managing after sales cases and general shop operations

  • Managing customer feedback, responses and follow-up.

  • Inventory control

    Required Skills and Competencies

  • Minimum of a Bachelor’s degree in any related course.

  • Proficient computer skills of using Office software, especially Excel.

  • Outstanding organizational skills.

  • Outstanding communication skills, both written and verbal.

  • Good report writing skills

  • Good inter-personal

  • Ability to work under pressure.

    How to Apply

  • Apply by sending an email with your CV and a convincing cover letter to

  • clearly stating the subject heading “SHOP OPERATION OFFICER”.

  • Kindly also state your current and expected remuneration.

  • Due to the high volume of applications received only shortlisted candidates will be contacted.

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