Kiira Motors Corporation Product Support Engineer Jobs in Uganda

Kiira Motors Corporation Product Support Engineer Jobs in Uganda

Job Summary

  • Product Support Engineer shall be responsible for providing technical assistance to vehicle and individual customers.


  • Follow up customer inquiries, requests and complaints and keeps customer updated about progress;

  • Analyze customer feedback;

  • Customer outreach to establish customer requirements and satisfaction;

  • Answer and resolve customer inquiries and concerns;

  • Ensure customer satisfaction and retention;

  • Promote prompt assistance to customers;

  • to and maintain detailed customer contacts via phone, mail and email;

  • Follow through and take ownership in resolving product issues;

  • Evaluate vehicle failures ensuring consistency with warranty specifications;

  • Any other duties assigned by the Senior Product Support Engineer.


  • Bachelor’s Degree (Honors) in Electrical or Mechanical Engineering or Related Field from a recognized Institution;

  • At least a student or Graduate Membership to the Uganda Institute of Professional Engineers or any other Related Professional Body is a Minimum Requirement


  • Demonstrated Knowledge of the Vehicle Development Process; Automotive industry manufacturing processes; Product Quality and Customer Satisfaction;


  • Customer Service Skills;

  • Flexibility;

  • Persistence;

  • Ethics and integrity;

  • Team work;

  • Concern for results;

  • Listening and effective Communication skills; and

  • Time Management

    How to Apply

  • To apply for any of the available jobs, you must send your application through email

    No applications will be accepted after Midnight on 12th April 2021 (as recorded by the mail server). Please note that we are not accepting hand-delivered applications.

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