Kenyatta University Teaching, Referral and Research Hospital Senior Nursing Officers General Jobs in Kenya

Kenyatta University Teaching, Referral and Research Hospital Senior Nursing Officers General Jobs in Kenya


Position Summary

  • The General Senior Nursing Officer (SNO) will be held accountable for the nursing service given to patients in the general and surgical wards. This includes making provisions for the best possible nursing care of patients at all times; the nomination of persons to act up in his/her absence; assessment of patient care needs,
    the development, implementation and evaluation of care and the setting and monitoring of standards of care.

  • The incumbent will also be held accountable for determination of work to be done, the rostering, organization and allocation of the work, teaching and training of nurses and support staff and participation in the ongoing development and evaluation of systems and programmes for delivery of care. This position reports to Deputy Director Nursing Services.

    Duties and Responsibilities

  • Manages and supports the day to day operations of the general/surgical wards.

  • Supervises all nurses, support staff including technicians working in the wards to ensure smooth workflows.

  • Oversees the preparation of the nursing rota, schedules utilizing wage and flex staff as appropriate. The SNO shall adjust coverage according to patient numbers influx.

  • Ensure that all equipment are in good working condition, ensure timely calibration and in case of malfunction, that he/she reports to the maintenance team promptly.

  • Accurately forecasts and manages budget for the clinics and ensures that any expenditures are within the budget. This also includes control of commodities, ordering as per the procurement plan and storage.

  • Develops and implements quality process improvement activities, interviews, hires, evaluates, coaches and disciplines staff in collaboration with the head of department.

  • Develops programs which address continuous quality improvement system ensuring compliance to
    set quality metrics such as waiting times, admission times, customer satisfaction and compliance to the service delivery charter.

  • Ensures compliance with all appropriate regulatory requirements specific to the unit and enhancing streamlined processes, patience experience and overall nurse performance.

  • The role is also a resource person for decision-making concerning patient care services, emergency response, non-clinical services and ensures that hospital policies and procedures are properly interpreted and applied.

  • Initiates major disaster plans when necessary. Directs staff in the event of a disaster, fire, or other emergency within the department or outside in which the department may be involved.

  • Ensures that the highest quality nursing care is provided to patients and their families by leading the improvement of the patient experience, appointment bookings, patients after follow-ups and complaints handling.

  • Carries out development and performance review interviews with individual nursing staff, using job specifications and performance/appraisal review documentation in accordance with hospital policy and records judgement about the performance of each individual staff member.

  • Develops and manages partnerships with clinicians, physicians and administrative counterparts to achieve common goals and promote integration of multidisciplinary work groups.

  • Orientates new staff in the clinics: nurses, support staff, consultants and technicians denoting, key policies, patient pathways, HMIS documentation and teamwork approaches to care.

  • Steer the team towards clinical research, health innovations necessary to attain optimal services in the department.

  • Ensures all clinicians report timely to work, are available, and that their claims are submitted on time for smooth workflows.

  • Any other duties as may be assigned by supervisor.

    Minimum Qualifications and Experience

  • Bachelor’s Degree in Nursing.

  • Diploma in Nursing with a Higher Diploma in any specialty.

  • Masters degree in a relevant and related field is an added advantage.

  • Prior experience in nursing leadership position.

  • Registration with Nursing Council of Kenya.

  • Above nine (9) years’ general nursing experience.

    Soft Skills Required

  • Communication skills.

  • Leadership skills.

  • Observation skills.

  • Analytical skills.

  • Compassionate skills.

  • Organizational skills.

  • Team building skills.

    How to Apply

  • For more information and job application details, see; Kenyatta University Teaching, Referral and Research Hospital Senior Nursing Officers General Jobs in Kenya


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