Kenyatta University Teaching, Referral and Research Hospital Senior Nursing Officer A&E Jobs in Kenya

Kenyatta University Teaching, Referral and Research Hospital Senior Nursing Officer A&E Jobs in Kenya

Position Summary

  • The Senior Nursing Officer (SNO) in the Accident & Emergency Department is held accountable for the nursing service to patients in the Department. This includes making provisions for the best possible nursing care of patients at all times; the nomination of persons to act up in his/her absence; assessment of patient care needs, the development, implementation and evaluation of care and the setting and monitoring of standards of care.

  • The incumbent will also be held accountable for the day to day management of the
    Accidence & Emergency Department. This includes the determination of work to be done, the rostering, organization and allocation of the work, teaching and training of nurses and support staff and participation in the ongoing development and evaluation of systems and programmes for delivery of care.

    Duties and Responsibilities

  • Manages and supports the day-to-day operations of assigned patient care area(s) in the Emergency Departments (ED).

  • Supervises all nurses, support staff, technicians working in the ED ensuring smooth workflows.

  • Oversees the preparation of the nursing rota schedules utilizing wage and flex staff as appropriate. The SNO shall adjust according to patient flow.

  • Ensure that all equipment are in good working condition, ensure timely calibration and in case of malfunction, report to the maintenance team promptly.

  • Accurately forecasts and manages budget for the unit and ensures that any expenditures are within the budget. This also includes control of commodities, ordering and storage.

  • Develops and implements quality process improvement activities, interviews, hires, evaluates, coaches and disciplines staff in collaboration with the head of department.

  • Develops programs which address continuous quality improvement system ensuring compliance to
    set quality metrics such as waiting times, admission times, referral indicators and customer satisfaction while eliminating all wastes in ED processes.

  • Ensures compliance with all appropriate regulatory requirements specific to the unit and enhancing streamlined processes, patience experience and overall nurse performance.

  • The role is also a resource person for decision-making concerning patient care services, emergency response, non-clinical services and ensures that hospital policies and procedures are properly interpreted and applied. The SNO can recommend changes in policy, programs and physical
    required to achieve 24/7 hospital objectives.

  • Ensures that the highest quality nursing care is provided to patients and their families by leading the improvement of the patient experience ensuring active involvement of patients, family members, significant others in the care planning process.

  • Carries out development and performance review interviews with individual nursing staff, using job specifications and performance/appraisal review documentation in accordance with the hospital policy and records judgement about the performance of each individual staff member.

  • Develops and manages partnerships with clinicians, physicians and administrative counterparts to achieve common goals and promote integration of multidisciplinary work groups.

  • Orientates new staff in the unit, nurses, support staff, technicians denoting, key policies, patient pathways, HMIS documentation and teamwork approaches to care.

  • Steer the team towards clinical research and health innovations necessary to attain optimal services in the department.

  • Undertake any other responsibility assigned by the supervisor in the delivery of care.

    Minimum Qualifications and Experience

  • Bachelor’s Degree in Nursing with Higher Diploma Specialty Training in Accidents & Emergency.

  • Diploma in Nursing with Higher Diploma in Accident & Trauma Specialty.

  • Masters degree in a relevant and related field is an added advantage.

  • Additional certification in the following courses is an added advantage.

    • Basic Life Support (BLS) certification.

    • Advanced Cardiac Life Support (ACLS).

    • Pediatric Advanced Life Support (PALS).

  • Experience of working in a busy Accidents & Emergency Unit prior to joining the hospital.

  • Registration with Nursing Council of Kenya.

  • Above six (6) years’ A&E working experience.

    Soft Skills Required

  • Communication skills.

  • Leadership skills.

  • Observation skills.

  • Analytical skills.

  • Compassionate skills.

  • Organizational skills.

  • Team building skills.

    How to Apply

  • For more information and job application details, see; Kenyatta University Teaching, Referral and Research Hospital Senior Nursing Officer A&E Jobs in Kenya

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