Kenyatta University Teaching, Referral and Research Hospital Health Quality Assurance Specialist Jobs in Kenya

Kenyatta University Teaching, Referral and Research Hospital Health Quality Assurance Specialist Jobs in Kenya


Duties and Responsibilities

• Setting quality assurance compliance objectives and ensuring that targets are achieved.

• Collating and analyzing performance data and charts against defined parameters;

• Monitoring and advising on performance of quality assurance process by gathering relevant data and procuring statistical reports and measure the performance against set indicators.

• Development of quality assurance policies and procedures.

• Interpret and ensure hospital compliance with quality assurance standards.

• Prepare and document quality assurance activities, such as internal audits.

• Analyze audit outcomes and carry out appropriate corrective procedures.

• Analyze client grievances and other non-compliance issues.

• Detect coaching needs and take actions in accordance with these needs in order to ensure
compliance with quality standards.

• Oversee implementation of risk management procedures.

• Promoting quality achievement by implementing ongoing quality improvement activities,
processes and working with inter-departmental teams;

• Establishing along with relevant departments, standards of service for clients and ensuring the
execution of corrective action and compliance with client expectations.

• Defining, assuring viability, functionality and effectiveness of essential quality assurance tools.

Minimum Qualifications and Experience

• Bachelor’s degree in Health Sciences, Social Sciences, Statistics, Management or a a related field.

• Master’s Degree will
be an added advantage.

• Certification, such as Quality Management System Implementation, QMS Lead Auditor, Gemba Kaizen, Six Sigma, or Total Quality Management, is preferred.

• Certification in Joint Commission Accreditation Standards.

• 3 years’ experience in a hospital set up that has implemented Quality Management Standards.

• Relevant long-term experience, knowledge of regulatory requirements.

• Knack for implementation of corrective action programs.

• Superb computer competence, including experience with databases and Microsoft Office.

• Knowledge of Quality Improvement terms, tools, and methodologies.

Soft Skills Required

• Analytical skills.

• Thoroughness.

• Problem-solving and decision-making skills.

• Customer service competency.

• Ability to work in team.

• Outstanding verbal and written communication skills.

How to Apply

  • For more information and job application details, see; Kenyatta University Teaching, Referral and Research Hospital Health Quality Assurance Specialist Jobs in Kenya


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