Kenya Revenue Authority Supervisor –Data Centre Operations Jobs in Kenya
Kenya Revenue Authority Supervisor –Data Centre Operations Jobs in Kenya Job SummaryThe Jobholder will be responsible for the operation, monitoring, trouble shooting and basic maintenance of HVAC equipment and electrical systems located within KRA Data Centres.
Monitoring data center power, mechanical and telecommunication systems to guarantee services availability.
Planning and supervising data center equipment’s preventive and curative maintenance.
Maintains up to date assets register of all the equipment in the data center.
Automates the organization wide service monitoring infrastructure that monitors real time events on servers, networks, applications and databases.
Sets up of tools and procedures for monitoring and continuously adding more KRA systems to service monitoring as they become available.
Identifies and defines the monitored components needed for the business services to operate
Defines monitoring criteria and thresholds for the components needed for the business services to operate
Sets the monitored components in the monitoring tool
Participates in root cause analysis of problem management with other ICT sections.
Maintains and updates the quality of scripts used to monitor thresholds and alerts.
Develops alerts and its escalation procedures based on SLA’s provided by ICT.
Acknowledges automated alert automatically generated so that it is not sent repeatedly.
Carries out daily proactive monitoring of all components of KRA systems
Bachelor’s degree in Electrical/ Electronic/ Mechatronic Telecommunications Engineering or Computer Science, Information Technology, or any other IT related field.
At least one of the following Certifications:
CCNA, Any maintenance certification or equivalent.
Desired Certifications and Training
IT governance , ITIL, Vendor and Service providers management, Project management certifications
Relevant Work Experience Required
At least three years (3) relevant work experience in a busy Data Center environment.
Demonstrated maintenance competence in data center cooling, power, and Data Centre network fundamentals
Skills in data center documentation tools (rack drawings, etc.);
Experience in managing data center infrastructure set-up, configurations, deployment and support.
Excellent listening and communication skills
Ability to interact confidently with users to establish what the problem is and explain the solution
Be proactive with good analytical and problem solving skills
Ability to pay attention to details
Ability to prioritize competing work commitments and deliver on time
Passion for innovation and creativity
High levels of integrity
Ability to work under minimum supervision
How to Apply
For more information and job application details, see; Kenya Revenue Authority Supervisor –Data Centre Operations Jobs in Kenya
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