Kenya Airways Travel Advisor Jobs in Kenya
Kenya Airways Travel Advisor Jobs in KenyaDescription The ideal candidate will be tasked with promoting and selling KQ products and value add services (ancillary) at both B2C & B2B level, provide personalized travel related services to internal and external customers and demonstrate ownership and execution of Sales process.
Key Responsibilities will Include
Overall Sales Effectiveness
Achieve minimum of 95% revenue to target set.
Follow up on leads passed on with minimum 50% conversion of leads received.
Drive sales strategy supporting direct channel first (including online)
Drive Sales Force Effectiveness (quality/quantity of engagements)
Promote Kenya Airways products and services to create awareness and create sales.
Gather market intelligence to identify threats and opportunities so as to maintain a competitive edge and generate sales.
Team Effectiveness and Collaboration
Customer Experience System (CRM) Tool adoption
Adherence to KQ Policies & Procedures
Perform daily reconciliation of sales returns to account for daily sales.
Build and maintain relationships with key stakeholders and specialized customer segments e.g. non-IATA agents and other SMEs
Ensure customer satisfaction in the market and measurement through facilitating the Net Promoter Scoring (B2B; B2C)
Prepare client visits workplan for clients for optimum utilization of time and resources
Must have Air Travel related training
1-2 years’ experience in a sales role will be an added advantage
Sound knowledge of domestic & international travel requirements/trend/availability
Exemplary sales skill and customer-oriented approach
Good knowledge of computer reservation systems (CRS)
Ability to interact, communicate & negotiate effectively
Fluency in English/multi-lingual
Initiative and proactiveness
Passion about travel and tourism
Only shortlisted candidates will be contacted.
How to Apply
For more information and job application details, see; Kenya Airways Travel Advisor Jobs in Kenya
Find jobs in Kenya. Jobs - Kenya jobs. Search our career portal & find the latest Kenyan job positions, career opportunities & jobs in Kenya.
Jobs in Kenya - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Kenya.
Find your dream job from 1000s of vacancies in Kenya posted and updated daily - click here!
Click here to post comments
Join in and write your own page! It's easy to do. How? Simply click here to return to Job Vacancies in Africa.