Kenya Airways Training Officer - Inflight Services Training Jobs in Kenya

Kenya Airways Training Officer - Inflight Services Training Jobs in Kenya


  • The ideal candidate will be required to organize, conduct and evaluate In-flight Services training and development programmes to enhance organizational and individual performance for staff at Kenya Airways and for commercial customers.

    Key accountabilities will be as indicated below;

  • Analyse learning and development needs and design solutions to ensure they address capability development needs.

  • Prepare learning materials and venue to ensure effective delivery of training.

  • Deliver the training to the selected participants to enhance knowledge and skills and demonstrate the return on investment on trainings offered.

  • Follow up on course participants to evaluate level of skills transfer & implementation of action plans.

  • Prepare progress and assessment report on course participants for follow up and recommendations to their respective supervisor.

  • Prepare, administer and mark examinations to assess the effectiveness of the training.

  • Maintain the library and other training materials and monitor training activity, expenditure and provide reports.

  • Support advertising and marketing of courses to external commercial customers.

  • Adapt and customize training to meet customers’ requirements

  • Contribute to the achievement of commercial objectives for In-flight Services training.

  • Issue certificates / transcripts to qualified participants to ensure compliance with KQ Standards and Procedures.

  • Deliver commercial training programs to contribute to the achievement of revenue generation.

  • Maintain competency, qualification and where required, certified in both
    the subject matter required to deliver.

  • Support in the review of operational manuals to ensure compliance with regulatory requirements, industry standards and company training standards within operational areas.

  • Act as subject matter expert for the business with regards to Inflight Services Training.

  • Create a learning culture by always engaging learners and their managers.


  • At least 3 years’ experience as a Cabin Crew
    Bachelor’s degree or Higher Diploma or Diploma
    Must possess excellent communication, interpersonal and presentation skills

  • Excellent communication, Motivational skills, interpersonal and presentation skills

  • Demonstrated ability to leading self
    Possession of instructional techniques, design and delivery skills will be an added advantage

  • Proficiency in MS Office productivity skills with excellent IT skills

  • Interested candidates should submit their application online.

  • Only shortlisted candidates will be contacted.

    How to Apply

  • For more information and job application details, see; Kenya Airways Training Officer - Inflight Services Training Jobs in Kenya

    Find jobs in Kenya. Jobs - Kenya jobs. Search our career portal & find the latest Kenyan job positions, career opportunities & jobs in Kenya.

    Jobs in Kenya - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Kenya.

    Find your dream job from 1000s of vacancies in Kenya posted and updated daily - click here!

  • Click here to post comments

    Join in and write your own page! It's easy to do. How? Simply click here to return to Job Vacancies in Africa.