Kenya Airways Training Officer - Inflight Services Training Jobs in Kenya

Kenya Airways Training Officer - Inflight Services Training Jobs in Kenya


Description

  • The ideal candidate will be required to organize, conduct and evaluate In-flight Services training and development programmes to enhance organizational and individual performance for staff at Kenya Airways and for commercial customers.

    Key accountabilities will be as indicated below;

  • Analyse learning and development needs and design solutions to ensure they address capability development needs.

  • Prepare learning materials and venue to ensure effective delivery of training.

  • Deliver the training to the selected participants to enhance knowledge and skills and demonstrate the return on investment on trainings offered.

  • Follow up on course participants to evaluate level of skills transfer & implementation of action plans.

  • Prepare progress and assessment report on course participants for follow up and recommendations to their respective supervisor.

  • Prepare, administer and mark examinations to assess the effectiveness of the training.

  • Maintain the library and other training materials and monitor training activity, expenditure and provide reports.

  • Support advertising and marketing of courses to external commercial customers.

  • Adapt and customize training to meet customers’ requirements

  • Contribute to the achievement of commercial objectives for In-flight Services training.

  • Issue certificates / transcripts to qualified participants to ensure compliance with KQ Standards and Procedures.

  • Deliver commercial training programs to contribute to the achievement of revenue generation.

  • Maintain competency, qualification and where required, certified in both
    the subject matter required to deliver.

  • Support in the review of operational manuals to ensure compliance with regulatory requirements, industry standards and company training standards within operational areas.

  • Act as subject matter expert for the business with regards to Inflight Services Training.

  • Create a learning culture by always engaging learners and their managers.

    Qualifications

  • At least 3 years’ experience as a Cabin Crew
    Bachelor’s degree or Higher Diploma or Diploma
    Must possess excellent communication, interpersonal and presentation skills

  • Excellent communication, Motivational skills, interpersonal and presentation skills

  • Demonstrated ability to leading self
    Possession of instructional techniques, design and delivery skills will be an added advantage

  • Proficiency in MS Office productivity skills with excellent IT skills


  • Interested candidates should submit their application online.



  • Only shortlisted candidates will be contacted.


    How to Apply

  • For more information and job application details, see; Kenya Airways Training Officer - Inflight Services Training Jobs in Kenya

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