Kenya Airways Lead Trainer.Non-Regulatory Training Jobs in Kenya

Kenya Airways Lead Trainer.Non-Regulatory Training Jobs in Kenya


  • Reporting to the Head of Learning & Development, the ideal candidate will identify internal functional performance and capability improvement needs to enable the provision of development solutions.

  • He/she will be expected to develop and deliver commercial training curriculum for external market.

    Key duties and responsibilities will include;

  • Anticipate, understand and resolve performance and capability improvement needs in the company’s function.

  • Work with Functional Director and line managers to identify technical and professional capability and development needs.

  • Assist the function to diagnose specific capability, competence and skills gaps and enable the design and delivery of learning and development solutions to close them.

  • Lead the definition of pre- and post-appointment training requirements and ensure they are included in role profiles and within the learning management system.

  • Prepare and manage functional training budgets to ensure adequate provision for the training programs.

  • Prepare and update learning and development materials to keep up to date with the developments and trends affecting performance of the function.

  • Ensure that regulatory and non-regulatory training and certification of competence is addressed to meet role requirements, external audit standards and emerging global trends.

  • Establish and develop a team of learning and development specialists with the capability to diagnose, design, deliver and evaluate learning in line with functional needs.

  • Manage a team of learning and development specialists to ensure effective performance and customer satisfaction.

  • Conduct periodic assessment of instructors to evaluate their effectiveness in delivery of training.

  • Ensure the availability of internal operational subject matter experts so that there is adequate flexibility and expertise.

  • Evaluate and report on the effectiveness of technical and professional development provided to the function in relation to performance requirements.

  • Support advertising and marketing of courses to external commercial customers

  • Adapt and customize training
    to meet customers’ requirements.

  • Contribute to the achievement of commercial objectives for training.

  • Think and act like an entrepreneur to support the business in revenue generation.

  • Plan, organize and schedule the delivery of programs in collaboration with the functions in order to enable easy access and full participation.

  • Prepare and deliver the training to the selected participant to enhance knowledge and skills.

  • Prepare, administer and mark examinations to assess the effectiveness of the training.

  • Ensure up to date training records.

  • Support in the development, monitoring and implementation of e-learning.

  • Provide Return on Investment (ROI).


  • Hold a bachelor’s degree in a relevant field

  • At least four (4) years of relevant experience as a Training Instructor in Passenger Handling, Baggage Handling or Sales and Ticketing training.

  • Must have completed Management of Training course

  • Must have completed Quality Management Systems course

  • Must have completed Training Needs Assessment course and Training of Trainers Course.

  • Excellent communication, interpersonal & presentation skills

  • Strong Organizational, Planning & Analytical Skills.

  • Proficiency in the use of IT.

  • Must possess excellent people Management Skills

  • Instructional design and delivery skill and ability to interact with the functions.

  • Procedure writing and documentation skills

  • Financial and business acumen skills

  • Only shortlisted candidates will be contacted

    How to Apply

  • For more information and job application details, see; Kenya Airways Lead Trainer.Non-Regulatory Training Jobs in Kenya

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