KEFRI Customer Care Assistant Jobs in Kenya

KEFRI Customer Care Assistant Jobs in Kenya

  • Kenya Forestry Research Institute (KEFRI) is a State Corporation established in 1986 with obligation to undertake forest research and provide information and technologies for sustainable development of forestry and allied natural resources for socio-economic development.


  • Operating switchboard for smooth flow of communication within and outside the Institute;

  • Maintaining call register for record purposes;

  • Maintaining and update institutional directory to enhance efficiency in communication;

  • Receiving visitors and directing them to the appropriate offices for good public relations;

  • Providing good customer care service;

  • Provides specification on procurement of telephone facilities to ensure the facilities are of good quality;

  • Oversee installation of telephone equipment to ensure all extension are correctly connected;

  • Answer and direct telephone calls to ensure smooth communication;

  • Reporting promptly any switchboard defects to the supervisor;

  • Maintain incoming and outgoing telephone records for future reference; and

  • Any other duty assigned from time to time


  • Kenya Certificate of Secondary Education (KCSE) minimum grade “D+” (Plus) or its equivalent;

  • Certificate in Telephone Operation, Reception and Front Office or its equivalent from a recognized institution; and

  • Certificate in Computer Applications from a recognized institution

    How to Apply

    For more information and job application details, see; KEFRI Customer Care Assistant Jobs in Kenya

    Find jobs in Kenya. Jobs - Kenya jobs. Search our career portal & find the latest Kenyan job positions, career opportunities & jobs in Kenya.

    Jobs in Kenya - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Kenya.

    Find your dream job from 1000s of vacancies in Kenya posted and updated daily - click here!

  • Click here to post comments

    Join in and write your own page! It's easy to do. How? Simply click here to return to Job Vacancies in Africa.

    Scholarship 2020/21

    Undergraduate Scholarships 2020/2021
    Masters Scholarships,
    PhD Scholarships,
    International Scholarships.