KCB Application Support Specialist Jobs in Kenya

KCB Application Support Specialist Jobs in Kenya

The Position:

  • This role is responsible for the delivery of Technology services and administration of enterprise applications that provide a high level of service, system performance and functionality required to meet business objectives and customer (internal/external) expectations.

    Key Responsibilities:

  • Collaborate with other Technology staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.

  • Implement and adhere to regular systems maintenance policies and procedures, including change request mechanisms and update schedules to ensure optimum uptime and service availability.

  • Participate in system acquisition process; propose and create system design models, specifications, diagrams, charts and implementation roadmaps to provide strategic direction to the business.

  • Administer the assigned Systems at Application level and connected databases, define and optimize database structures, content and processing flows through appropriate Data Definition, Data Manipulation and Data Control Languages.

  • Perform recovery and testing of systems and processes in accordance with the bank’s disaster recovery and business continuity strategies.

  • Create and maintain documentation as it relates to system configuration,
    mapping, and processes.

  • Ensure compliance of SLAs on data and system availability with other Technology system users.

  • Attend to adhoc user requests, ECRM and ITSM calls.

    The Person:

    For the above position, the successful applicant should have the following:

  • A bachelor’s degree in IT, Computer Science, or related field.

  • 2 years’ experience in technology with at least 2 years’ experience in Computing platforms, operating systems and databases.

  • Knowledge in SAP and E-Business suite applications.

  • An Understanding of UNIX operating environment.

    How to Apply

  • For more information and job application details, see; KCB Application Support Specialist Jobs in Kenya

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