Kampala Capital City Authority Officer Client Care Jobs in Uganda

Kampala Capital City Authority Officer Client Care Jobs in Uganda

Minimum Qualification

  • Applicants should be Ugandans holding an Honours Bachelor’s Degree in either International Relations, or Commerce (Marketing Option), or Business Administration (Marketing Option), or Arts (Communication), or Marketing or Humanities or Leisure and Hospitality, or any other related field from a recognized University or Institution.

    Working Experience

  • Applicants should have a minimum of two (2) years working experience at Assistant Officer or Officer level in managing a reception in Government or from a reputable organization.


    The incumbent will be responsible to the Supervisor Client Care and Marketing for performing the following duties:-

  • Coordinating incoming and outgoing phone calls and maintaining records of calls made and received in line with Departmental Guidelines.

  • Receiving, registering and directing visitors /clients to relevant offices in line with Departmental Guidelines.

  • Tracking staff deployments and maintaining an updated organizational telephone directory.

  • Providing information about KCCA' services in line with existing Authority’s policies and procedures

  • Making reports on problems related to receiving and sending telephone calls in line with customer care guideline

  • Ensuring proper coordination between the internal and external customers and the Directorates.

  • Any other duties that may be assigned from time to time.

    How to Apply

  • For more information and job application details, see; Kampala Capital City Authority Officer Client Care Jobs in Uganda

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