Kama Kazi Receptionist Jobs in Kenya

Kama Kazi Receptionist Jobs in Kenya


Key Responsibilities

  • Must be able to operate 8 – 10 phone lines simultaneously and answering phones with a maximum of three rings

  • Where clients leave messages, ensure calls are returned within the day

  • Keeping an eye on who comes and goes at the same time an eye on the reception area and meeting rooms.

  • Greet visitors appropriately and determine their needs in a professional manner

  • Clients with enquiries to buy or let properties should be directed to the meeting rooms and provided with a ‘Visitors Enquiry Form’.

  • Alert an agent to attend to the client
    Clients in the boardroom should be offered tea & coffee

  • Clients should be attended to quickly to ensure there is no crowding in the reception
    Offer refreshments to visitors where appropriate

  • Ensure back up when absent from reception desk

  • Answer and address incoming phone calls in a timely and polite manner

  • Deal with queries and provide correct information and forward calls to appropriate person

  • Take and deliver messages accurately and completely

  • Fill out the daily staff movement sheet recording arrival and movement times of all staff

  • Maintain awareness of staff movement
    Weekly check and report on office inventory

  • Be aware of and report suspicious activity

  • Monitor and record petty cash payments

  • Maintain equipment and report any malfunctions

  • Monitor, control and order office supplies

  • Accountable for appointments and scheduling them properly on the days and times specified, as well as reminding people of these appointments.

  • Prepare correspondence and documents, update databases, organize mailings, prepare and maintain spreadsheets

  • Keep reception area clean and neat
    Maintain and organize marketing material in reception area

  • Managing all mail receipt and dispatch
    Control activities of all company messengers and movement of all delivery books

  • Monitoring the PABX system and monitor call lines for quality

  • Update important contacts into Microsoft Outlook on the computer

  • At the beginning of each day, send reminders to Directors with meetings for the day and calls to be made

  • At the end of each day (including Saturday’s and days prior to public holidays), SMS the next working day’s appointments to Directors

  • Undertake any other duties as may be assigned by the Management

    Key Responsibilities

  • Bachelor Degree in Business Administration
    3-5 years of experience in a similar capacity

  • Experience in Real Estate is a must

  • Must be confident, smiley & an excellent communicator

  • A people’s person

  • Well organized

  • Multitasking skills

    How to Apply

    For more information and job application details, see; Kama Kazi Receptionist Jobs in Kenya

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