Kama Kazi Receptionist Jobs in Kenya
Kama Kazi Receptionist Jobs in KenyaKey ResponsibilitiesMust be able to operate 8 – 10 phone lines simultaneously and answering phones with a maximum of three rings
Where clients leave messages, ensure calls are returned within the day
Keeping an eye on who comes and goes at the same time an eye on the reception area and meeting rooms.
Greet visitors appropriately and determine their needs in a professional manner
Clients with enquiries to buy or let properties should be directed to the meeting rooms and provided with a ‘Visitors Enquiry Form’.
Alert an agent to attend to the client
Clients in the boardroom should be offered tea & coffee
Clients should be attended to quickly to ensure there is no crowding in the reception
Offer refreshments to visitors where appropriate
Ensure back up when absent from reception desk
Answer and address incoming phone calls in a timely and polite manner
Deal with queries and provide correct information and forward calls to appropriate person
Take and deliver messages accurately and completely
Fill out the daily staff movement sheet recording arrival and movement times of all staff
Maintain awareness of staff movement
Weekly check and report on office inventory
Be aware of and report suspicious activity
Monitor and record petty cash payments
Maintain equipment and report any malfunctions
Monitor, control and order office supplies
Accountable for appointments and scheduling them properly on the days and times specified, as well as reminding people of these appointments.
Prepare correspondence and documents, update databases, organize mailings, prepare and maintain spreadsheets
Keep reception area clean and neat
Maintain and organize marketing material in reception area
Managing all mail receipt and dispatch
Control activities of all company messengers and movement of all delivery books
Monitoring the PABX system and monitor call lines for quality
Update important contacts into Microsoft Outlook on the computer
At the beginning of each day, send reminders to Directors with meetings for the day and calls to be made
At the end of each day (including Saturday’s and days prior to public holidays), SMS the next working day’s appointments to Directors
Undertake any other duties as may be assigned by the Management
Bachelor Degree in Business Administration
3-5 years of experience in a similar capacity
Experience in Real Estate is a must
Must be confident, smiley & an excellent communicator
A people’s person
How to Apply
For more information and job application details, see; Kama Kazi Receptionist Jobs in Kenya
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