Jumia Head of Warehouse - Jobs in Uganda

Jumia Head of Warehouse - Jobs in Uganda



Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers.


Responsibilities


  • Manage the warehouse operations and teams, including Inbound, Inventory, Order Processing, and Aftersales
  • Create SLAs, processes and KPI’s for evaluating and improving performance
  • Use order life analysis to monitor end-to-end warehouse process and improve operational efficiency
  • Set up new and continuously improve existing warehouse operations processes
  • Design dashboards to easily identify bottleneck areas of the operational processes
  • Oversee daily reporting on Incidents/Change/Problem tickets and SLA status
  • Monitor the queues closely to identify anomalies and thus improve customer satisfaction
  • Ensure the timely scan at all the legs and updating in systems for movement as transferable unit
  • Liaise with the technical teams as well as the local teams on all matters related to warehousing systems
  • Controlling against losses and damages from inventory by way of daily cycle counts and processes to prevent potential incidences
  • Controlling Out-of-Stock
    incidents arising within inventory


    Requirements


  • Degree in the fields of logistics, business administration, engineering or other relevant field
  • Proven experience in warehousing and/or logistics
  • Experience in Project Management.
  • Experience in e-commerce operations is a plus
  • Analytical mindset able to leverage data to make business decisions. Highly proficient in use of MS Office especially Excel. SQL skills a plus
  • Team player, able to build trust with people quickly and resolve conflicts when needed
  • Proactive and has a passion to be hands-on on the field


    How To Apply


    To apply, please send your CV and cover letter to: careers.ug@africanprisons.org by 19th August 2019

    For more information and job application details, see; Jumia Head of Warehouse - Jobs in Uganda


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