Jumia Head of Dark Stores Jobs in Kenya

Jumia Head of Dark Stores Jobs in Kenya


  • Jumia is the leading e-commerce platform in Africa. Our marketplace is supported by our proprietary logistics business, Jumia Logistics, and our digital payment and fintech platform, JumiaPay. Jumia Logistics enables the seamless delivery of millions of packages while JumiaPay facilitates online payments and the distribution of a broad range of digital and financial services.

  • In 2020, more than 110,000 active sellers, including local African companies and entrepreneurs, have partnered with Jumia to attract millions of consumers. We provide ongoing opportunities for talented people through job creation and skills. Jumia employs over 5,000 people across more than 10 countries. We have a diverse group of talent with different backgrounds, experiences and perspectives, driven by a common ambition to help build the digital future of Africa.

  • As part of Jumia’s focus on capturing a share of the grocery market, we will be scaling up our Dark Stores network. Dark Stores aims to offer the fastest delivery solution, on a core range of everyday essentials, at competitive prices across our markets.

    Role Summary

  • As Head of Dark stores, you will own, execute, and continuously improve Jumia’s Dark Store strategy focusing on new market entry and building scale in existing markets. Reporting into the EVP New Retail, this role involves partnership with both global and country leadership to drive impact.

    Key Responsibilities

  • Oversee day to day operations, performance management and execution of the Dark Stores roadmap to build scale and sustainability across 10 African markets.

  • Refine Jumia’s broader Dark Store strategy and philosophy in relation to growing grocery as an independent category; tapping into best
    practices derived from trial launches in markets such as Ivory Coast and Kenya.

  • Define metrics and performance milestones for country-level road maps with a view to drive new customer growth and customer retention.

  • Collaborate with commercial and logistics leadership teams to build optimal assortment and enable efficient logistics and delivery operations; in keeping with individual market needs.

  • Manage projects that leverage synergies and integrate dark store operations within our current commercial, tech and logistics capability framework.

    Knowledge, Skills and Expertise Required

  • Entrepreneurial drive; with a passion to propel growth in an emerging, high potential vertical.

  • Stellar analytical skills, with an ability to use data to steer decision-making.

  • Strong communication and negotiation ability; across multiple stakeholder groups (both locally and functionally).

  • Strong sense of ownership and accountability at senior management level, with a proven track record of managing projects.

  • People management capabilities - in particular with influence skills (rather than hard hierarchical reporting).

  • Experience working in Dark Stores, Grocery within the E-Commerce/Food Delivery sector is preferable but not mandatory.

  • Undergraduate degree or equivalent in relevant field.

    How to Apply

  • For more information and job application details, see; Jumia Head of Dark Stores Jobs in Kenya


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