Jumia 3PL Account Manager Jobs in Nigeria

Jumia 3PL Account Manager Jobs in Nigeria


Job Objective

• As 3PL Account Manager, you will be responsible for the end-to-end logistics including planning and scheduling.

• You will also be responsible to manage 3PLs and partnerships for the overall efficient running of our OnDemand Services.

Responsibilities

• Coordinate the relationship between Jumia and 3PL Partners.

• Enforce administrative standards and policies for 3PLs and ensure compliance.

• Follow up with partners on the Service level agreements, compliance and key KPIs.

• Maintain key relationships with 3PL CEOs/ GMs and keep them aligned on Jumia vision.

• Prepare account status reports, scorecards and share periodically with the partners.

• Handling and following up on daily issues between partner, customer experience and operation teams.

• Responsible for ensuring the credit notes, invoices, cash on delivery are submitted on time from 3PL.Do daily/ weekly deep dives and present to management for improvement of KPIs.

Qualification & Experience

• A Bachelor's Degree in Business Administration / Science or equivalent.

• Approachable and responsive, able to connect with stakeholders at all levels.Strong problem-solving skills and customer service focus.

• Supportive team player with a strong drive to create a positive work environment.

• Excellent knowledge of English is required, strong communication skills are critical.

• Thorough working knowledge of MS Office, e.g. solid and sound
Excel knowledge.

We Offer

• A unique experience in an entrepreneurial, yet structured environment.

• The opportunity to become part of a highly professional and dynamic team working around the world.

• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures

How to Apply

  • For more information and job application details, see; Jumia 3PL Account Manager Jobs in Nigeria ​​​


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