Jolems Investment Limited Customer Relationship Officer Jobs in Uganda

Jolems Investment Limited Customer Relationship Officer Jobs in Uganda

Job Profile:

  • Coordination between the internal and external stakeholders.

    Roles and Responsibilities:

  • Serve as the face of the Board, offering friendly service to those entering the premises or calling in on the phone.

  • Receive, register and direct visitors /clients to relevant offices.

  • Constant presence at the reception to attend to visitors and incoming calls.

  • Coordinate incoming and outgoing phone calls and maintain records of calls made and received.

  • Track staff deployments and maintain an updated organizational telephone directory.

  • To regularly work with the Sales and Marketing Manager to respond to customer feedback and requests.

  • Manage the log of who is entering and exiting the premises.

  • Maintain the reception area, keeping it clean and free of clutter and congestion.

  • Record deliveries and mails, route them to the office of the Managing Director in a timely manner.

  • To manage daily staff attendance register

    Education/Knowledge/Technical Skills and Experience

  • Diploma / higher education in secretarial studies, business administration or related field.

  • At least One year’s relevant business work experience in the same role.

  • Computer literacy with experience in Microsoft Office suite software programs and strong information technology skills.

  • Excellent interpersonal, relationship management/networking, and coordination skills.

  • Ability to exercise high level of professionalism and customer service at the front desk.

  • High integrity and proven commitment to accountability practices.

  • A female candidate is highly preferred for this position.

    How to Apply

  • For more information and job application details, see; Jolems Investment Limited Customer Relationship Officer Jobs in Uganda

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